Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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IAP-215 not coming back up after power cycle?

  • 1.  IAP-215 not coming back up after power cycle?

    Posted 20 days ago

    Hi all,

    I've been having an issue with an IAP-215 in Instant mode. I'd hoped it was just faulty or something, but I've just replicated it with a second AP, and exactly the same thing happens.

    When I first reset the AP, everything is fine - I can get to the Web UI and do the initial setup, and create a network. All appears to be working fine. However, when I reboot the AP, the network never reappears. I can see from the serial output that as soon as the AP is elected master, it starts printing "turn off mobility" once per second. I can log in (restricted mode) and view the debug log, which shows numerous instances of the following:

    <341004> <WARN> |AP aa:bb:cc:dd:ee:ff@ cli| AP not allowed, turn off master election

    The config that appears when I type "sh run" is also not my configuration, but a seemingly blank one.

    If I factory reset and re-setup the AP, it happily begins working again... until it's next rebooted.

    The APs are running Instant Happy to provide any debug logs, etc. that people think could be helpful.

    - Felix

  • 2.  RE: IAP-215 not coming back up after power cycle?

    Posted 20 days ago
    It sounds like there is another IAP on the network that is taking over.

    Michael Clarke (Aruba)

  • 3.  RE: IAP-215 not coming back up after power cycle?

    Posted 20 days ago
    Do you have a cluster running already? It seems to me that you disabled the auto-join in your running cluster under Configuration - System - Advanced:

    The message 'turn off mobility' scrolling over the console can also point to an attempt to run Instant firmware on a campus AP model. Please check if the APs are indeed Instant models (IAP-215-US / IAP-215-RW on the sticker on the back of the AP).

    Herman Robers
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

  • 4.  RE: IAP-215 not coming back up after power cycle?

    Posted 19 days ago
    I swear I double-checked this, but I somehow made a mistake when ordering these APs, and they are indeed AP-215s - not IAPs at all!

    When I was researching this, I even found evidence of this exact issue affecting other people who attempted to "convert" their APs to IAPs, but I didn't think to double-check my own hardware.

    I must have been confused by the fact that both part numbers start with APIN (which my brain read as Instant). Now I feel like a right fool.

    Thanks for all your help - I'll go obtain the correct hardware this time and give it another go.

    Felix Friedlander