Wireless Access

last person joined: 19 hours ago 

Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
Expand all | Collapse all

Facebook embedded browser error

This thread has been viewed 36 times
  • 1.  Facebook embedded browser error

    Posted Oct 06, 2021 07:36 AM
    We're currently receiving the following error on Android devices when attempting to access our guest login which is via a captive portal created on ClearPass. The error occurs after selecting the Facebook icon on the captive portal - does not get as far as entering credentials.

    This was working up until today (06/10) and have since seen an article from Facebook confirming. Is there a way around this which can be applied within ClearPass or the Facebook development console which can enable the use of embedded browsers?

    No issues with Apple devices. 

    Adam Newson

  • 2.  RE: Facebook embedded browser error

    Posted 26 days ago
    This might not be the best or easiest way, but I think you can add JavaScript to the page and maybe a string to launch the default browser could be added. This way the page is always opened using a browser and not the embedded browser, but it's still automatic for the users. Unfortunately I'm no web developer and can't offer the string(s) to use, but just a thought.

    Not really a fix, more of a workaround, but something to keep in the back pocket if this becomes a bigger problem.

    Best of luck!

    Michael Haring

    AirHeads MVP 2017, 2019-2021