Wireless Access

I have recently surveyed an Aruba wi-fi deployment (mix of AP 514 & 515) and found some problems, inconsistent with the beacon captured information.
Access to the Controller was not permitted.

All the 514 AP's with external antennas AP-ANT-48 are not able to properly cover their intended areas (in both bands). The Sidekick measured RSSI barely exceeds -65dBm at 2 meters in front of the antenna. All the RF cables are properly connected and the antennas' effective gain has been verified (after disconnecting, RSSI drops ~8dB).

The TPC current power info captured from the beacon frames shows these APs are emitting with ETSI maximum allowed EIRPs (21/27 dBm, depending on the sub-band). 
All the other 515 APs with integrated omni antennas, ensure decent coverage, while emitting with the same maximum powers.

What could be the problem here?

I have a hunch that they haven't correctly defined the external antennas' gains. Do you know what is Aruba's behavior if antennas are not defined at all?

Thank you

I have recently surveyed an Aruba wi-fi deployment (mix of AP 514 & 515) and found some problems, inconsistent with the beacon captured information.
Access to the Controller was not permitted.

All the 514 AP's with external antennas AP-ANT-48 are not able to properly cover their intended areas (in both bands). The Sidekick measured RSSI barely exceeds -65dBm at 2 meters in front of the antenna. All the RF cables are properly connected and the antennas' effective gain has been verified (after disconnecting, RSSI drops ~8dB).

The TPC current power info captured from the beacon frames shows these APs are emitting with ETSI maximum allowed EIRPs (21/27 dBm, depending on the sub-band). 
All the other 515 APs with integrated omni antennas, ensure decent coverage, while emitting with the same maximum powers.

What could be the problem here?

I have a hunch that they haven't correctly defined the external antennas' gains. Do you know what is Aruba's behavior if antennas are not defined at all?

Thank you

I have recently surveyed an Aruba wi-fi deployment (mix of AP 514 & 515) and found some problems, inconsistent with the beacon captured information.
Access to the Controller was not permitted.

All the 514 AP's with external antennas AP-ANT-48 are not able to properly cover their intended areas (in both bands). The Sidekick measured RSSI barely exceeds -65dBm at 2 meters in front of the antenna. All the RF cables are properly connected and the antennas' effective gain has been verified (after disconnecting, RSSI drops ~8dB).

The TPC current power info captured from the beacon frames shows these APs are emitting with ETSI maximum allowed EIRPs (21/27 dBm, depending on the sub-band). 
All the other 515 APs with integrated omni antennas, ensure decent coverage, while emitting with the same maximum powers.

What could be the problem here?

I have a hunch that they haven't correctly defined the external antennas' gains. Do you know what is Aruba's behavior if antennas are not defined at all?

Thank you

I have recently surveyed an Aruba wi-fi deployment (mix of AP 514 & 515) and found some problems, inconsistent with the beacon captured information.
Access to the Controller was not permitted.

All the 514 AP's with external antennas AP-ANT-48 are not able to properly cover their intended areas (in both bands). The Sidekick measured RSSI barely exceeds -65dBm at 2 meters in front of the antenna. All the RF cables are properly connected and the antennas' effective gain has been verified (after disconnecting, RSSI drops ~8dB).

The TPC current power info captured from the beacon frames shows these APs are emitting with ETSI maximum allowed EIRPs (21/27 dBm, depending on the sub-band). 
All the other 515 APs with integrated omni antennas, ensure decent coverage, while emitting with the same maximum powers.

What could be the problem here?

I have a hunch that they haven't correctly defined the external antennas' gains. Do you know what is Aruba's behavior if antennas are not defined at all?

Thank you