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Mobility Conductor Management GUI via Netscaler ADC

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  • 1.  Mobility Conductor Management GUI via Netscaler ADC

    Posted Sep 09, 2021 10:08 AM
    We are trying to access the MM GUI via Netscaler ADC (working as proxy). Login page is shown ok. 

    After login in there are some issues....


    Dashboard GUI is not properly displayed and missing the usual menu

    Furthermore my browser console shows a lot of err_connection_reset:


    Any idea where to look? Something to do with security settings on the MM? Firewall-cp perhaps?

    None of these issues when I have direct GUI access to the MM.

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    Arthur van de Wiel
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  • 2.  RE: Mobility Conductor Management GUI via Netscaler ADC

    Posted Sep 11, 2021 07:45 AM
    I would do a packet capture on the client you are using to access to get an understanding of what could be going on.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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  • 3.  RE: Mobility Conductor Management GUI via Netscaler ADC

    Posted Sep 13, 2021 07:18 AM
    Thank you cjoseph, did that for the working and the non-working client. And see no other than the expected ports 80, 443 and 4343 (all tcp). Did an allow any any policy as well but nothing out of order shown there. I will focus on the MM security settings and firewall-cp for now.

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    Arthur van de Wiel
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  • 4.  RE: Mobility Conductor Management GUI via Netscaler ADC

    Posted Sep 13, 2021 07:53 AM
    If you can, please open a technical support case so that they can obtain your unredacted logs and get to the bottom of your issue.  Hopefully they can resolve it, and you can report back here with an answer.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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  • 5.  RE: Mobility Conductor Management GUI via Netscaler ADC

    Posted Sep 23, 2021 06:21 AM
    TAC case has been opened thru local support provider. Waiting on reply...

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    Arthur van de Wiel
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