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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Help Troubleshooting AP 325 constant rebootstap

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  • 1.  Help Troubleshooting AP 325 constant rebootstap

    Posted 11 days ago
    I have built a home lab to test out clustering and have a mixture of physical and virtual appliances, I have an AP 325 which was working when used just with the 7002 in standalone, but now I am unable to get past the provisioning stage. I am trying to troubleshoot and can figure out why its not working. 

    LAB Environment

    VMCr - 8.9
    Managed Network
      Domain
         UBT:
             7005 - 192.168.1.225 Version 8.7.1.1
         WLAN-Cluster:
             VMC 1 - 192.168.1.221 Version 8.8.0.1
             VMC 2 - 192.168.1.221 Version 8.8.0.1

    AP is a AP-325 (pervious working in standalone)

    Console on the AP has 

    Running ADP...Done. Master is 192.168.1.225
    ...
    ....
    [ 60.574258] Initializing Pktlogs for 11ac
    [ 60.574289] Initializing Pktlogs for 11ac
    AP rebooted Wed Dec 31 16:01:49 PST 1969; SAPD: Reboot after image upgrade failed: 65280
    shutting down watchdog process (nanny will restart it)...

    <<<<< Welcome to the Access Point >>>>>

    ~ # [ 66.106747] Kernel watchdog refresh ended on core 1.
    [ 66.113027] Kernel watchdog refresh ended on core 0.
    The system is going down NOW !!
    Sending SIGTERM to all processes.
    Please stand by while rebooting the system.
    [ 118.937706] Restarting system.
    [ 118.961699] Going down for restart now

    VMCr
    (VMM-01-LAB) [mynode] #show switches

    All Switches
    ------------
    IP Address IPv6 Address Name Location Type Model Version Status Configuration State Config Sync Time (sec) Config ID
    ---------- ------------ ---- -------- ---- ----- ------- ------ ------------------- ---------------------- ---------
    192.168.1.221 None VMM-01-LAB Building1.floor1 conductor ArubaMM-VA 8.9.0.0_81161 up UPDATE SUCCESSFUL 0 46
    192.168.1.222 None VMC-01-LAB Building1.floor1 MD ArubaMC-VA 8.8.0.1_80393 up UPDATE SUCCESSFUL 0 46
    192.168.1.223 None VMC-02-LAB Building1.floor1 MD ArubaMC-VA 8.8.0.1_80393 up UPDATE SUCCESSFUL 0 46
    192.168.1.225 None WLC-01-LAB Building1.floor1 MD Aruba7005 8.7.1.1_78245 up UPDATE SUCCESSFUL 0 46


    VMM-01-LAB) [mynode] #show ap database long

    AP Database
    -----------
    Name Group AP Type IP Address Status Flags Switch IP Standby IP Wired MAC Address Serial # Port FQLN Outer IP User
    ---- ----- ------- ---------- ------ ----- --------- ---------- ----------------- -------- ---- ---- -------- ----
    f0:5c:19:cb:53:64 default 325 192.168.1.30 Down 192.168.1.225 0.0.0.0 f0:5c:19:cb:53:64 CNBJHN70BF N/A N/A

    I have checked power (it was working with this switch before) - drawing 7w as expected
    AP is getting a DHCP IP address




    The firmware was on 8.9 but I have reverted to the original firmware to troubleshoot. 
    I have also factory reset the AP, but it make no difference. 
    I've tried factory reset the AP.

    What can i do to find out what the issue is. 


    ------------------------------
    Andrew Partridge
    ------------------------------


  • 2.  RE: Help Troubleshooting AP 325 constant rebootstap

    Posted 10 days ago
    What is the current version on the AP (after the factory reset)? You can see that at the beginning of the console log. The AP325 (and some other APs) can have issues making a really big step, like 6.x to 8.4+, and a workaround is to bring up a controller on 8.3 and upgrade to 8.3 first, then make the jump up.

    Not fully sure if this is the case, as you came from 8.7 on the 7005. Please work with Aruba Support if the current firmware on the AP is already higher than 8.3.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: Help Troubleshooting AP 325 constant rebootstap

    Posted 10 days ago
    So I carried on troubleshooting (my post was delayed for 24 hours as a newbie) and looked a little more into 

    AP rebooted Wed Dec 31 16:01:49 PST 1969; SAPD: Reboot after image upgrade failed: 65280

    When I viewed the images on the AP the First partition was empty and the secondary had 6.4

    I issues the command to boot from tftp and because the conductor IP address was in the settings (found via ADP), it downloaded and installed the image before booting correctly.

    So its all fixed with a tftpboot

    ------------------------------
    Andrew Partridge
    ------------------------------