Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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SSID's not broadcasting

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  • 1.  SSID's not broadcasting

    Posted Jul 26, 2021 11:16 AM
    We have configured Aruba Controller with 7 AP long time back and everything was working smoothly until last week. after that there is no SSID broadcasting.
    We are using RADIUS server for the authentication and i checked the connectivity between RADIUS server and Controller working perfectly. Please find the below screenshot.


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    jayesh kumar
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  • 2.  RE: SSID's not broadcasting

    Posted Jul 26, 2021 01:31 PM
    Looks like you lost your licenses. Could it be that you installed evaluation licenses, and those expired?

    Please check your installed licenses.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: SSID's not broadcasting

    Posted Jul 27, 2021 11:40 AM

    Is this missing license will be a reason for the SSID broadcasting issue?



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    jayesh kumar
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  • 4.  RE: SSID's not broadcasting

    Posted Jul 28, 2021 04:03 AM
    Likely, if your PEF (Firewall Roles) is expired/lost, your AP licenses may have gone for the same reason. Without AP licenses on the controller, the AP will not broadcast any SSID.

    Did you check your licenses?

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 5.  RE: SSID's not broadcasting

    Posted Jul 28, 2021 04:18 AM
    PEF license status is expired. But AP status is up and running. 

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    jayesh kumar
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  • 6.  RE: SSID's not broadcasting

    Posted Jul 28, 2021 04:58 AM
    What is your AP license status? It can be that the configuration is invalid if you used PEF features.

    The 'show log all' on the controller should probably tell you why APs are down or not broadcasting. Message in the wizard shows that you should use the normal configuration tools to fix the profiles. If you have an Aruba partner or access to Aruba Support, it is best to let them do this, as it is relatively simple to fix if you know how the controller works and if there is interactive access to the controller, but it is hard or impossible to do from a screenshot.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------