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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Access Point High Rebootsrap

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  • 1.  Access Point High Rebootsrap

    Posted Feb 18, 2021 11:21 PM
    Hi

    I have about 700 Aruba AP, type 103, 205, 207, 215, 275 and 305 with controller 7220 with firmware 6.5.4.6.
    Recently there's some issue with client connectivity, then i found this on some APs :

    AP.RK16.0.1 - Bengkel FTIP Area G       10.66.28.14       632 632 0 0 313 (444 ) 2 N 312/311/312/311/0/0/0 444/443/444/443/0/0/0 44/4/0/0

    That's number of how many times AP Rebootstraps

    2021-02-19 10:36:21 Switching to LMS 10.66.28.1: Missed heartbeats: Last Sequence Generated=46509 Sent=46509 Rcvd=46501; eth Sent=439670 Drop=0; gre Sent=439670 Drop=55 First=56; ipsec Sent=0 Drop=0. Last Ctrl message: BW_REPORT len=84 dest=10.64.0.12 tries=1 seq=11
    2021-02-19 10:36:25 New connection, Changing to LMS (10.64.0.12) [cur_lms_index: 1, event: REDUN_EVENT_TUNNEL_UP, cur_state: REDUN_STATE_TUNNEL_LMS, function: redun_tunnel_up(4907)]

    What's the cause of this problem? is there any known fix for this particular problem?

    Any help would be appreciated.

    Thanks

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    Glenn Yudistira
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  • 2.  RE: Access Point High Rebootsrap

    MVP
    Posted Feb 19, 2021 04:11 AM
    Well, your text has the caus in bold really: Missed heartbeats.

    You need to look into why the heartbeats between APs and their controllers fails. 
    Is this an issue for a single AP?  For all your APs? For all APs in a single location? Do you notice any packet loss/interface issues along the way? Maybe you have very high latency there?

    That is probably where your investigation should start.

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    Koen V
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    Original Message