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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Open Aruba TAC case

This thread has been viewed 21 times

  • 1.  Open Aruba TAC case

    MVP
    Posted Jan 10, 2022 11:20 AM
    Hello,

    Can someone please help me how to open a case with Aruba TAC?. I was able to open it through HPE My Networking Portal before but now the option there is no more. Also when I am trying to open through Aruba support portal, its giving error "unable to load your profile". Is there any other way you can open a case.

    Thank you,

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    Ajin Skariah
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  • 2.  RE: Open Aruba TAC case

    MVP EXPERT
    Posted Jan 10, 2022 12:48 PM
    Please contact TAC support by phone to assist you to fix your https://asp.arubanetworks.com portal.
    https://www.arubanetworks.com/support-services/contact-support/

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    Marcel Koedijk | MVP Guru 2021 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
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    Original Message


  • 3.  RE: Open Aruba TAC case

    MVP
    Posted Jan 12, 2022 05:43 AM
    Thanks Marcel. Aruba support fixed this issue.

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    Ajin Skariah
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    Original Message