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Latest Aruba VIA APP not working on iPad

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  • 1.  Latest Aruba VIA APP not working on iPad

    Posted Aug 25, 2021 09:10 AM
    Hello,

    We have several users that use Apple Ipads for reporting to the office while on the move, through Aruba VIA VPN.
    They have upgraded their Aruba VPN clients to the latest version and since then they do not get VPN connection anymore.
    The VIA client starts and seems to connect, but no VPN traffic is getting through.  
    There is no possibility to install the previous client as it is not available anymore in the IOS APP store. 
    The Android clients do not have this problem.

    Anyone got a clue as to what may be the solution to this ?

    Regards PM

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    Peter Mwaka
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  • 2.  RE: Latest Aruba VIA APP not working on iPad
    Best Answer

    EMPLOYEE
    Posted Aug 25, 2021 11:51 AM
    Sounds like an urgent issue. Please contact support in that case.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message