Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.

Client dropping and appears to be getting an AP much further away

  • 1.  Client dropping and appears to be getting an AP much further away

    Posted Oct 17, 2014 11:00 AM

    I have an iPad that keeps getting disconnected from the wireless for some reason.  Outside of the users classroom is an AP-225 ( Smith/Reagan,  about 50' down the hall is an AP-105 ( FJH-Middle ), and then back again.     The log file i'm attaching shows the iPad disconnecting from the AC access point and connecting to the one much further away.    It wouldn't be an issue if it didn't happen frequently throughought the day.   I've had it happen to me as well using my iMac on wireless but I don't have a debug log for it.

     

    Any tips/suggestions on stopping this from happening? 

     

     

    Here is the debug log:

     

     

    Thanks!

     

    Debug UsersSearch

    Time Event Description

    Oct 17 09:42:13stmAuth request: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan auth_alg 0
    Oct 17 09:42:13stmAuth success: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:42:13stmAssoc request @ 09:42:13.990277: 78:fd:94:79:fd:2b (SN 4): AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:42:13stmAssoc request @ 09:42:13.987828: 78:fd:94:79:fd:2b (SN 4): AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:42:13stmAssoc success @ 09:42:13.988407: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:42:13stmAssoc success @ 09:42:13.994635: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:42:13authmgrMAC=78:fd:94:79:fd:2b Station UP: BSSID=18:64:72:58:3b:12 ESSID=Frontenac Schools VLAN=1004 AP-name=W-3 AC Smith/Reagan
    Oct 17 09:42:13authmgrMAC=78:fd:94:79:fd:2b ingress 0x0x10151 (tunnel 337), u_encr 32, m_encr 32, slotport 0x0x2100 , type: local, FW mode: 0, AP IP: 0.0.0.0 mdie 0 ft_complete 0
    Oct 17 09:42:13authmgrMAC=78:fd:94:79:fd:2b, wired: 0, vlan:1004 ingress:0x0x10151 (tunnel 337), ingress:0x0x10151 new_aaa_prof: default-dot1x-psk, stored profile: default-dot1x-psk stored wired: 0 stored essid: Frontenac Schools, stored-ingress: 0x0x10151
    Oct 17 09:42:13authmgrUser idle timer removed for user with MAC 78:fd:94:79:fd:2b.
    Oct 17 09:42:13authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset VLANs for Station up index 16.
    Oct 17 09:42:13authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Default VLAN.
    Oct 17 09:42:13authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Default VLAN index 17.
    Oct 17 09:42:13authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:42:13authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 18.
    Oct 17 09:42:13authmgrIdle timeout should be driven by STM for MAC 78:fd:94:79:fd:2b.
    Oct 17 09:42:13authmgrVDR - mac 78:fd:94:79:fd:2b rolename authenticated fwdmode 0 derivation_type Initial Role Contained vp not present.
    Oct 17 09:42:13authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset Role Based VLANs index 19.
    Oct 17 09:42:13authmgrdot1x_supplicant_up(): MAC:78:fd:94:79:fd:2b, pmkid_present:False, pmkid:N/A
    Oct 17 09:42:14authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:42:14authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 20.
    Oct 17 09:42:14authmgr"VDR - Cur VLAN updated 78:fd:94:79:fd:2b mob 0 inform 1 remote 0 wired 0 defvlan 1004 exportedvlan 0 curvlan 1004.
    Oct 17 09:42:14authmgrMAC=78:fd:94:79:fd:2b Station Updated Update MMS: BSSID=18:64:72:58:3b:12 ESSID=Frontenac Schools VLAN=1004 AP-name=W-3 AC Smith/Reagan
    Oct 17 09:42:14authmgrMAC=78:fd:94:79:fd:2b IP=0.0.0.0 User miss: ingress=0x10151, VLAN=1004 flags=0x48
    Oct 17 09:42:40stmDisassoc from sta: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Reason STA has left and is disassociated
    Oct 17 09:42:40stmStation 78:fd:94:79:fd:2b: Clearing state
    Oct 17 09:42:40stmDisassoc from sta: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Reason STA has left and is disassociated
    Oct 17 09:42:40authmgrMAC=78:fd:94:79:fd:2b Station DN: BSSID=18:64:72:58:3b:12 ESSID=Frontenac Schools VLAN=1004 AP-name=W-3 AC Smith/Reagan
    Oct 17 09:42:40authmgrSetting idle timer for user 78:fd:94:79:fd:2b to 300 seconds (idle timeout: 300 ageout: 0).
    Oct 17 09:42:40stmStation 78:fd:94:79:fd:2b: Clearing state
    Oct 17 09:42:51stmDeauth from sta: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Reason STA has left and is deauthenticated
    Oct 17 09:42:51stmStation 78:fd:94:79:fd:2b: No authentication found trying to de-authenticate to BSSID 18:64:72:58:3b:12 on AP W-3 AC Smith/Reagan
    Oct 17 09:43:14stmDeauth to sta: 78:fd:94:79:fd:2b: Ageout AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan handle_sapcp
    Oct 17 09:43:14stmDeauth to sta: 78:fd:94:79:fd:2b: Ageout AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Sapcp Ageout (internal ageout)
    Oct 17 09:43:14stmDeauth from sta: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Reason 255
    Oct 17 09:43:14stmStation 78:fd:94:79:fd:2b: No authentication found trying to de-authenticate to BSSID 18:64:72:58:3b:12 on AP W-3 AC Smith/Reagan
    Oct 17 09:47:36stmAuth request: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan auth_alg 0
    Oct 17 09:47:36stmAuth success: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:47:36stmAuth request: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan auth_alg 0
    Oct 17 09:47:36stmAuth success: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan
    Oct 17 09:47:36stmAuth request: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall auth_alg 0
    Oct 17 09:47:36stmAuth success: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:47:36stmAssoc request @ 09:47:36.974795: 78:fd:94:79:fd:2b (SN 21): AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:47:36stmAssoc request @ 09:47:36.825682: 78:fd:94:79:fd:2b (SN 21): AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:47:36stmAssoc success @ 09:47:36.827217: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:47:36stmAssoc success @ 09:47:36.980541: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:47:36authmgrMAC=78:fd:94:79:fd:2b Station UP: BSSID=d8:c7:c8:17:28:d2 ESSID=Frontenac Schools VLAN=1004 AP-name=W-6 FJH Middle Hall
    Oct 17 09:47:36authmgrMAC=78:fd:94:79:fd:2b ingress 0x0x10112 (tunnel 274), u_encr 32, m_encr 32, slotport 0x0x2100 , type: local, FW mode: 0, AP IP: 0.0.0.0 mdie 0 ft_complete 0
    Oct 17 09:47:36authmgrMAC=78:fd:94:79:fd:2b, wired: 0, vlan:1004 ingress:0x0x10112 (tunnel 274), ingress:0x0x10112 new_aaa_prof: default-dot1x-psk, stored profile: default-dot1x-psk stored wired: 0 stored essid: Frontenac Schools, stored-ingress: 0x0x10151
    Oct 17 09:47:36authmgrUser idle timer removed for user with MAC 78:fd:94:79:fd:2b.
    Oct 17 09:47:36authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset VLANs for Station up index 21.
    Oct 17 09:47:36authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Default VLAN.
    Oct 17 09:47:36authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Default VLAN index 22.
    Oct 17 09:47:36authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:47:36authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 23.
    Oct 17 09:47:36authmgrIdle timeout should be driven by STM for MAC 78:fd:94:79:fd:2b.
    Oct 17 09:47:36authmgrVDR - mac 78:fd:94:79:fd:2b rolename authenticated fwdmode 0 derivation_type Initial Role Contained vp not present.
    Oct 17 09:47:36authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset Role Based VLANs index 24.
    Oct 17 09:47:36authmgrdot1x_supplicant_up(): MAC:78:fd:94:79:fd:2b, pmkid_present:False, pmkid:N/A
    Oct 17 09:47:36authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:47:36authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 25.
    Oct 17 09:47:36authmgr"VDR - Cur VLAN updated 78:fd:94:79:fd:2b mob 0 inform 1 remote 0 wired 0 defvlan 1004 exportedvlan 0 curvlan 1004.
    Oct 17 09:47:36authmgrMAC=78:fd:94:79:fd:2b Station Updated Update MMS: BSSID=d8:c7:c8:17:28:d2 ESSID=Frontenac Schools VLAN=1004 AP-name=W-6 FJH Middle Hall
    Oct 17 09:47:37mdnsmdns_parse_auth_userapname_message 449 Auth->MDNS User APNAME: MAC:78:fd:94:79:fd:2b, NEW AP NAME:W-6 FJH Middle Hall
    Oct 17 09:47:37authmgrMAC=78:fd:94:79:fd:2b IP=0.0.0.0 User miss: ingress=0x10112, VLAN=1004 flags=0x48
    Oct 17 09:48:14stmDeauth to sta: 78:fd:94:79:fd:2b: Ageout AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan handle_sapcp
    Oct 17 09:48:14stmDeauth from sta: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Reason 255
    Oct 17 09:48:14stmDeauth to sta: 78:fd:94:79:fd:2b: Ageout AP 10.0.5.185-18:64:72:58:3b:12-W-3 AC Smith/Reagan Sapcp Ageout (internal ageout)
    Oct 17 09:48:14stmStation 78:fd:94:79:fd:2b: Clearing state
    Oct 17 09:49:35stmAuth request: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall auth_alg 0
    Oct 17 09:49:35stmAuth success: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:49:35stmAssoc request @ 09:49:35.889872: 78:fd:94:79:fd:2b (SN 4): AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:49:35stmAssoc request @ 09:49:35.642977: 78:fd:94:79:fd:2b (SN 4): AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:49:35stmAssoc success @ 09:49:35.644466: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:49:35stmAssoc success @ 09:49:35.892682: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall
    Oct 17 09:49:35authmgrMAC=78:fd:94:79:fd:2b Station UP: BSSID=d8:c7:c8:17:28:d2 ESSID=Frontenac Schools VLAN=1004 AP-name=W-6 FJH Middle Hall
    Oct 17 09:49:35authmgrMAC=78:fd:94:79:fd:2b ingress 0x0x10112 (tunnel 274), u_encr 32, m_encr 32, slotport 0x0x2100 , type: local, FW mode: 0, AP IP: 0.0.0.0 mdie 0 ft_complete 0
    Oct 17 09:49:35authmgrMAC=78:fd:94:79:fd:2b, wired: 0, vlan:1004 ingress:0x0x10112 (tunnel 274), ingress:0x0x10112 new_aaa_prof: default-dot1x-psk, stored profile: default-dot1x-psk stored wired: 0 stored essid: Frontenac Schools, stored-ingress: 0x0x10112
    Oct 17 09:49:35authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset VLANs for Station up index 26.
    Oct 17 09:49:35authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Default VLAN.
    Oct 17 09:49:35authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Default VLAN index 27.
    Oct 17 09:49:35authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:49:35authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 28.
    Oct 17 09:49:35authmgrIdle timeout should be driven by STM for MAC 78:fd:94:79:fd:2b.
    Oct 17 09:49:35authmgrVDR - mac 78:fd:94:79:fd:2b rolename authenticated fwdmode 0 derivation_type Initial Role Contained vp not present.
    Oct 17 09:49:35authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset Role Based VLANs index 29.
    Oct 17 09:49:35authmgrdot1x_supplicant_up(): MAC:78:fd:94:79:fd:2b, pmkid_present:False, pmkid:N/A
    Oct 17 09:49:35authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:49:35authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 30.
    Oct 17 09:49:35authmgr"VDR - Cur VLAN updated 78:fd:94:79:fd:2b mob 0 inform 1 remote 0 wired 0 defvlan 1004 exportedvlan 0 curvlan 1004.
    Oct 17 09:49:35authmgrMAC=78:fd:94:79:fd:2b Station Updated Update MMS: BSSID=d8:c7:c8:17:28:d2 ESSID=Frontenac Schools VLAN=1004 AP-name=W-6 FJH Middle Hall
    Oct 17 09:49:36authmgrMAC=78:fd:94:79:fd:2b IP=0.0.0.0 User miss: ingress=0x10112, VLAN=1004 flags=0x48
    Oct 17 09:49:41stmAuth request: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:02-W-3 AC Smith/Reagan auth_alg 0
    Oct 17 09:49:41stmAuth success: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:02-W-3 AC Smith/Reagan
    Oct 17 09:49:41stmAssoc request @ 09:49:41.320974: 78:fd:94:79:fd:2b (SN 156): AP 10.0.5.185-18:64:72:58:3b:02-W-3 AC Smith/Reagan
    Oct 17 09:49:41stmAssoc success @ 09:49:41.321529: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:02-W-3 AC Smith/Reagan
    Oct 17 09:49:41stmAssoc request @ 09:49:41.324331: 78:fd:94:79:fd:2b (SN 156): AP 10.0.5.185-18:64:72:58:3b:02-W-3 AC Smith/Reagan
    Oct 17 09:49:41authmgrMAC=78:fd:94:79:fd:2b Station DN: BSSID=d8:c7:c8:17:28:d2 ESSID=Frontenac Schools VLAN=1004 AP-name=W-6 FJH Middle Hall
    Oct 17 09:49:41authmgrSetting idle timer for user 78:fd:94:79:fd:2b to 300 seconds (idle timeout: 300 ageout: 0).
    Oct 17 09:49:41stmDeauth to sta: 78:fd:94:79:fd:2b: Ageout AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall STA has roamed to another AP
    Oct 17 09:49:41stmAssoc success @ 09:49:41.332674: 78:fd:94:79:fd:2b: AP 10.0.5.185-18:64:72:58:3b:02-W-3 AC Smith/Reagan
    Oct 17 09:49:41stmDeauth from sta: 78:fd:94:79:fd:2b: AP 10.0.4.103-d8:c7:c8:17:28:d2-W-6 FJH Middle Hall Reason STA has roamed to another AP
    Oct 17 09:49:41authmgrMAC=78:fd:94:79:fd:2b Station UP: BSSID=18:64:72:58:3b:02 ESSID=Frontenac Schools VLAN=1004 AP-name=W-3 AC Smith/Reagan
    Oct 17 09:49:41stmStation 78:fd:94:79:fd:2b: Clearing state
    Oct 17 09:49:41authmgrMAC=78:fd:94:79:fd:2b ingress 0x0x10154 (tunnel 340), u_encr 32, m_encr 32, slotport 0x0x2100 , type: local, FW mode: 0, AP IP: 0.0.0.0 mdie 0 ft_complete 0
    Oct 17 09:49:41authmgrMAC=78:fd:94:79:fd:2b, wired: 0, vlan:1004 ingress:0x0x10154 (tunnel 340), ingress:0x0x10154 new_aaa_prof: default-dot1x-psk, stored profile: default-dot1x-psk stored wired: 0 stored essid: Frontenac Schools, stored-ingress: 0x0x10112
    Oct 17 09:49:41authmgrUser idle timer removed for user with MAC 78:fd:94:79:fd:2b.
    Oct 17 09:49:41authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset VLANs for Station up index 31.
    Oct 17 09:49:41authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Default VLAN.
    Oct 17 09:49:41authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Default VLAN index 0.
    Oct 17 09:49:41authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:49:41authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 1.
    Oct 17 09:49:41authmgrIdle timeout should be driven by STM for MAC 78:fd:94:79:fd:2b.
    Oct 17 09:49:41authmgrVDR - mac 78:fd:94:79:fd:2b rolename authenticated fwdmode 0 derivation_type Initial Role Contained vp not present.
    Oct 17 09:49:41authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 0 derivation_type Reset Role Based VLANs index 2.
    Oct 17 09:49:41authmgrdot1x_supplicant_up(): MAC:78:fd:94:79:fd:2b, pmkid_present:False, pmkid:N/A
    Oct 17 09:49:41authmgr"VDR - set vlan in user for 78:fd:94:79:fd:2b vlan 1004 fwdmode 0 derivation_type Current VLAN updated.
    Oct 17 09:49:41authmgr"VDR - Add to history of user user 78:fd:94:79:fd:2b vlan 1004 derivation_type Current VLAN updated index 3.
    Oct 17 09:49:41authmgr"VDR - Cur VLAN updated 78:fd:94:79:fd:2b mob 0 inform 1 remote 0 wired 0 defvlan 1004 exportedvlan 0 curvlan 1004.
    Oct 17 09:49:41authmgrMAC=78:fd:94:79:fd:2b Station Updated Update MMS: BSSID=18:64:72:58:3b:02 ESSID=Frontenac Schools VLAN=1004 AP-name=W-3 AC Smith/Reagan
    Oct 17 09:49:41mdnsmdns_parse_auth_userapname_message 449 Auth->MDNS User APNAME: MAC:78:fd:94:79:fd:2b, NEW AP NAME:W-3 AC Smith/Reagan