Security

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Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
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Guest registration is not currently enabled

  • 1.  Guest registration is not currently enabled

    Posted Feb 21, 2017 12:39 PM

    CPPM has been updated from 6.6.1 to 6.6.4 build 91777.

     

    Now I'm unable to reach self service portal - it is saying that "Guest registration is not currently enabled." despite it is enabled. Does anybody knows what can be done with this? Guest portal is working though only self registration..

     



  • 2.  RE: Guest registration is not currently enabled

    Posted Feb 21, 2017 12:41 PM
    Please open a TAC case.


  • 3.  RE: Guest registration is not currently enabled

    Posted Feb 21, 2017 12:41 PM
    Please open a TAC case.


  • 4.  RE: Guest registration is not currently enabled

    Posted Feb 21, 2017 01:10 PM

    Thanks for quick reply, since I'm outsourcing a client, can you provide me steps-  what shal I do to open a TAC case?

    I have found "Case opening guidelines" but haven't find a point where I have to create it.

     

    thanks!