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Airwave 8.2.1?

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  • 1.  Airwave 8.2.1?

    Posted Jul 04, 2016 04:16 AM

    Hello 

     

    I noticed on Friday that Airwave 8.2.1 is now availabe to download on the support pages.

     

    There is no release documentation with it - anyone any idea when this will be published?

     

    Thanks

     

    Alexander.



  • 2.  RE: Airwave 8.2.1?
    Best Answer

    Posted Jul 04, 2016 04:28 AM

    Wouldn't you know it - jst got an an advisory email with the release notes - not on the support pages yet though.



  • 3.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:34 AM

    Really, the highest version listed is for 8.2.0.3 when I followed that same link.  Way to go Aruba, your documentation fails again.  This is not a resolution nor is this solved.

     

     



  • 4.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:39 AM

    The download and the release notes for Airwave 8.2.1 (requires support contract) are here:  https://support.arubanetworks.com/DownloadSoftware/tabid/75/DMXModule/510/EntryId/22136/Default.aspx

     

    Please let us know what link you are referring to.



  • 5.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:56 AM
      |   view attached

    Colin,

     The page you linked does not have the release notes posted. See attached. Screenshot taken at 2016 July 05, 09:50.



  • 6.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:54 AM
    Under Documentation, Airwave, 8.2.x - there is no release notes for 8.2.1

    Nor do they exist at the link shown below. There are only installers.

    Alan Mercer
    Technical Systems Architect
    Catholic Charities Information Technology
    1966 Greenspring Dr.
    Suite 200
    Timonium, Md. 21093
    (410) 561-6470
    Fax: (410) 561-7755
    amercer@cc-md.org

    For support issues please contact the Support Desk at : (1-844-323-5477) or support@cc-md.org


    To find out more about Catholic Charities please visit: www.cc-md.org

    [cid:image001.png@01CF63AF.EE50C0D0] [cid:image002.png@01CF63AF.EE50C0D0]
    Please follow us on Facebook and Twitter
    [cid:image003.png@01CF63AF.EE50C0D0]
    Our Mission: Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.
    Disclaimer: This message is confidential, intended only for the named recipient(s), and may contain information that is legally privileged. If you are not the intended recipient(s), you are notified that the disclosure, dissemination, distribution or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at either the e-mail address or telephone number above and delete this e-mail from your computer. Thank you.


  • 7.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:59 AM

    This is the link for documentation> Software User and Reference Guides> Airwave 8.2.x:

    https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/EntryId/21060/Default.aspx

    Please let me know if you don't see the release notes for Airwave 8.2.1 using your login:

    Screenshot 2016-07-05 at 08.58.30.png

     

     



  • 8.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 10:06 AM

    Yep, its not there. 8.2.0.3 is newest on my login aswell.



  • 9.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 10:03 AM
    Again, the highest version release notes listed there are for 8.2.0.3, not 8.2.1.

    Alan Mercer
    Technical Systems Architect
    Catholic Charities Information Technology
    1966 Greenspring Dr.
    Suite 200
    Timonium, Md. 21093
    (410) 561-6470
    Fax: (410) 561-7755
    amercer@cc-md.org

    For support issues please contact the Support Desk at : (1-844-323-5477) or support@cc-md.org


    To find out more about Catholic Charities please visit: www.cc-md.org

    [cid:image001.png@01CF63AF.EE50C0D0] [cid:image002.png@01CF63AF.EE50C0D0]
    Please follow us on Facebook and Twitter
    [cid:image003.png@01CF63AF.EE50C0D0]
    Our Mission: Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.
    Disclaimer: This message is confidential, intended only for the named recipient(s), and may contain information that is legally privileged. If you are not the intended recipient(s), you are notified that the disclosure, dissemination, distribution or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at either the e-mail address or telephone number above and delete this e-mail from your computer. Thank you.


  • 10.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 10:06 AM

    We are looking into why these might not be visible.



  • 11.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 10:13 AM

    Alan Mercer 2, none of your screenshots show up in your post.  Waldrep, thank you, we are looking into it.



  • 12.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 12:02 PM

    Alan Mercer 2,

     

    Please try the URLs to see if you can see the release notes and report back to us.



  • 13.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 12:10 PM
    Yes they are finally there.



    Alan Mercer
    Technical Systems Architect
    Catholic Charities Information Technology
    1966 Greenspring Dr.
    Suite 200
    Timonium, Md. 21093
    (410) 561-6470
    Fax: (410) 561-7755
    amercer@cc-md.org

    For support issues please contact the Support Desk at : (1-844-323-5477) or support@cc-md.org


    To find out more about Catholic Charities please visit: www.cc-md.org

    [cid:image001.png@01CF63AF.EE50C0D0] [cid:image002.png@01CF63AF.EE50C0D0]
    Please follow us on Facebook and Twitter
    [cid:image003.png@01CF63AF.EE50C0D0]
    Our Mission: Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.
    Disclaimer: This message is confidential, intended only for the named recipient(s), and may contain information that is legally privileged. If you are not the intended recipient(s), you are notified that the disclosure, dissemination, distribution or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at either the e-mail address or telephone number above and delete this e-mail from your computer. Thank you.


  • 14.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 07:20 PM
    Does anyone in the thread still have problems seeing the release notes?


  • 15.  RE: Airwave 8.2.1?

    Posted Jul 06, 2016 02:12 AM

    The release notes are not displaying for me as of the time of this post. I was able to review them thanks to attachment on the first page of this thread, but the downloads page does not display them for me.



  • 16.  RE: Airwave 8.2.1?

    Posted Jul 06, 2016 04:08 PM
    VincentArriola, please try again.


  • 17.  RE: Airwave 8.2.1?

    Posted Jul 07, 2016 12:11 AM

    Try this link:

    https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=22149

     

    I fixed permissions on the file so that everyone should be able to see it.

     

    Edit: I also did it for the copy of the release notes that sit with the 8.2.1 images under downloads.



  • 18.  RE: Airwave 8.2.1?

    Posted Jul 07, 2016 01:33 AM

    Confirmed, the release notes are now displayed for me. Thank you



  • 19.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:38 AM
      |   view attached

    I wrote to TAC and they send me the release note. They are aware of the problem so hopefully it will be there soon. The software (and hopefully soon the release notes) are here https://support.arubanetworks.com/DownloadSoftware/tabid/75/DMXModule/510/EntryId/22136/Default.aspx i attached the Release notes

    Attachment(s)



  • 20.  RE: Airwave 8.2.1?

    Posted Jul 05, 2016 09:52 AM
    No attachment

    Alan Mercer
    Technical Systems Architect
    Catholic Charities Information Technology
    1966 Greenspring Dr.
    Suite 200
    Timonium, Md. 21093
    (410) 561-6470
    Fax: (410) 561-7755
    amercer@cc-md.org

    For support issues please contact the Support Desk at : (1-844-323-5477) or support@cc-md.org


    To find out more about Catholic Charities please visit: www.cc-md.org

    [cid:image001.png@01CF63AF.EE50C0D0] [cid:image002.png@01CF63AF.EE50C0D0]
    Please follow us on Facebook and Twitter
    [cid:image003.png@01CF63AF.EE50C0D0]
    Our Mission: Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.
    Disclaimer: This message is confidential, intended only for the named recipient(s), and may contain information that is legally privileged. If you are not the intended recipient(s), you are notified that the disclosure, dissemination, distribution or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at either the e-mail address or telephone number above and delete this e-mail from your computer. Thank you.


  • 21.  RE: Airwave 8.2.1?

    Posted Aug 22, 2016 09:10 AM

    Hello,

     

    Airwave 8.2.2 is now posted but again no release notes available.

     

    Thanks,

    Christian



  • 22.  RE: Airwave 8.2.1?

    Posted Aug 22, 2016 09:43 AM
    No release notes, again!

    Seems typical for Aruba Support. The whole model is kludgy. I've had repeated discussions with Aruba on the support issues: heavy reliance on user to user support, fragmented and incomplete documentation, missing documentation, support staff assigned to support calls whose working hours do not match the customers hours, and very poor English skills leading to delayed support and non-relevant responses from support.

    Not impressed for what is supposed to be an Enterprise class system and should have Enterprise class support.

    Alan Mercer
    Technical Systems Architect
    Catholic Charities Information Technology
    1966 Greenspring Dr.
    Suite 200
    Timonium, Md. 21093
    (410) 561-6470
    Fax: (410) 561-7755
    amercer@cc-md.org

    For support issues please contact the Support Desk at : (1-844-323-5477) or support@cc-md.org


    To find out more about Catholic Charities please visit: www.cc-md.org

    [cid:image001.png@01CF63AF.EE50C0D0] [cid:image002.png@01CF63AF.EE50C0D0]
    Please follow us on Facebook and Twitter
    [cid:image003.png@01CF63AF.EE50C0D0]
    Our Mission: Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.
    Disclaimer: This message is confidential, intended only for the named recipient(s), and may contain information that is legally privileged. If you are not the intended recipient(s), you are notified that the disclosure, dissemination, distribution or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at either the e-mail address or telephone number above and delete this e-mail from your computer. Thank you.


  • 23.  RE: Airwave 8.2.1?

    Posted Aug 22, 2016 10:35 AM

    Alan Mercer 2,

     

    We are looking into why the release notes for Airwave 8.2.2 are not appearing.

     

    For the rest of your issues, I suggest your contact your local Aruba Salesperson.



  • 24.  RE: Airwave 8.2.1?

    Posted Aug 22, 2016 04:11 PM

    The release notes are up now...