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How to delete all my Access Points from Aruba Central?!

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  • 1.  How to delete all my Access Points from Aruba Central?!

    Posted Mar 23, 2017 02:56 PM

    Hi,

     

    We have 3 IAPs (215, 2pcs 205) and I would like to delete them from Aruba Central. I disconnected them from network, I was able to delete this way the APs from Aruba Central. I revoked the licenses from APs in My Devices menu. I restarted the APs. Still they are connected to Aruba Central and I do not have control over my devices. Please advise! Thank you!



  • 2.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Mar 23, 2017 09:09 PM

    Hi,

     

    Central fetches device information from Activate. If the IAPs were added in Activate, then it will show in Central.

     

    Do you have a TAC ticket open for this?



  • 3.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Mar 24, 2017 02:45 AM

    Hello,

     

    Not yet, first I wanted to ask the community whether I am doing something wrong. Thank you!

     

     



  • 4.  RE: How to delete all my Access Points from Aruba Central?!
    Best Answer

    Posted Mar 24, 2017 03:03 AM
    Please check with TAC on removing the APs from Activate if needed


  • 5.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Mar 30, 2017 12:23 PM

    Hi,

     

    IAP's would be controlled by Central only if licenses are assigned to it.

     

    If there is no license assigned to them, you should have local access to the IAP & should be make configuration changes.

     

    If possible , share the screenshot from the subscription assignment page.



  • 6.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 04:19 AM

    Yes, that is clear. 

    I assigned the licences to the devices and Central controlled them.

    I unsubscribed them, took them offline, deleted them from Central. After powering them back on, Central displayed the devices  unsubscribed, but loging on to the local Virtual Controller, it was saying Central: Connected, I couldn't controll my devices.

    I checked back on Central, it was saying unsubscribed for the devices, but it was showing all APs active, and Central was controlling them. As if Central couldn't release the devices for some reason. It would be nice to be able to receive the control back from Central over my devices, since I installed Instant OS on our AP-367s, they are working, but Central says they are unsupported and they cannot connect to our prevoius devices (IAP-205, IAP-215). I would like to have the control back on our Master VC (IAP-215) and be able to connect the 367s to the same network and Master VC. 



  • 7.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 04:21 AM

    Or Central could control our AP-367s with Instant OS on them as well. 



  • 8.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 04:26 AM

    Hi,

     

    Is it possible to share the serial number for the VC?



  • 9.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 04:29 AM

    Sure. IAP-215 - CNCRHMQ0D7

    Thank you!



  • 10.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 04:32 AM

    Hi,

     

    Do you have the license assigned to this device currently?

     

    Please share your customer ID which is seen on central interface or email address that you use for logging in to central



  • 11.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 06:48 AM
    Balaz please send that information directly to nitesh via PM

    Get Outlook for iOS


  • 12.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 08:30 AM

    Okay, I sent it to him a few minutes ago. Thanks!

     

    BR

    Balazs



  • 13.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 04, 2017 10:10 PM

    Hi Balazs

     

    Thank you for sending the details.

     

    The IAP's are currently showing as licensed .

     

    Please confirm is you are seeing the same on Central UI.



  • 14.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 05, 2017 01:20 AM

    Hi,

     

    Yes, they are. I did put them back because this is a live network and I need access and control for the APs. 

    I will unsubscribe them now and will check on them in 2 hours and see their status.



  • 15.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 05, 2017 03:16 AM

    Hi Balazs,

     

    I can see that license has been unassigned from all the 3 IAP's.

     

    Now it should allow you to make the changes to IAP cluster locally.

     

    Please share the following output from IAP's CLI:

     

    show ap debug cloud-server



  • 16.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 05, 2017 05:48 AM

    It seems okay now.

     

    *********************************************************************************************************
     4/5/2017 11:46:38 AM    Target: a8:bd:27:cf:06:76-215.20.d4    Command: show ap debug cloud-server 
    *********************************************************************************************************
    
    IAP mgmt mode              :local-mgmt
    cloud config recved        :TRUE
    autojoin mode              :disable
    Device Cert status         :SUCCESS


  • 17.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 05, 2017 09:29 AM

    Btw, the AP-367 with Instant OS will be able to connect to IAP-215 running as the Virtual Controller? Thanks!



  • 18.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 05, 2017 10:40 AM

    Hi Balazs,

     

    IAP's will different platform can co-exist provided they are running on the same version.

     

    The image name varies but the version will be same.

     

    Eg: Minimum supported version for IAP-367 will be 4.3.2.

     

    So, if IAP-215 is also running on 4.3.2, then they can be part of the same cluster.

     

    Have you already received IAP-367 ?



  • 19.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Apr 05, 2017 10:41 AM

    As per the output, IAP's are showing in local-mgmt mode.

     

    Did you  see them joning central again inspite of unassigning the licenses?



  • 20.  RE: How to delete all my Access Points from Aruba Central?!
    Best Answer

    Posted Apr 05, 2017 12:44 PM

    No, they are disconnected from Central, and Central shows them as 'Down'. Thank you!



  • 21.  RE: How to delete all my Access Points from Aruba Central?!

    Posted Feb 23, 2018 09:27 PM