Network Management

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Airwave GUI Login Failure

  • 1.  Airwave GUI Login Failure

    Posted Feb 03, 2015 10:55 AM

    This morning I can't login to the GUI interface of my Airwave server with any account.  I can access the CLI OK though.


    These account do not appear in the /etc/passwd file, should they?


    Is there a way to create a new GUI account from the CLI? 


    Any thoughts/suggestions appreciated.

  • 2.  RE: Airwave GUI Login Failure

    Posted Feb 03, 2015 02:24 PM

    GUI accounts are maintained in the database.

    Check that the account isn't locked up from the CLI:


    # dbc 'select id, username, login_attempts, is_enabled from users;'


    and then if any user is disabled, you can quickly do:

    for all user accounts:

    # dbc 'update users set is_enabled=1;'

    for just a single account:

    # dbc 'update users set is_enabled=1 where id=###;'


  • 3.  RE: Airwave GUI Login Failure

    Posted Feb 03, 2015 05:20 PM
    Also, if you just want to reset the admin password back to admin, you can do the following:

    # dbc "update users set password='2cf94b0aea63ebf7bf41c90fe500603e' where username ='admin';"

    This will change the password back to admin so you can log in with admin/admin.

  • 4.  RE: Airwave GUI Login Failure

    Posted May 20, 2015 05:10 PM



    Had Admin disabled from incorrect logins but we thought it was a password issue. So we changed the password via the dbc command but it didn't give us access. 


    This is a great, little known command. 


    Thanks Robert!