I ran into an issue today and I was hoping some of the veterans would be able to shed light on it.
I'm in the process of installing some IAP-225s, they are all plugged in (dual homed) but the ports are in shutdown since you need to do things in order so I can configure the virutal controller.
I'm trying to reboot a few APs via POE cycling but the port still provides power...
#show interface gigabitethernet 0/0/29
GE0/0/29 is administratively Down, Link is Down, Line protocol is DownHardware is Gigabit Ethernet, Interface is 2W-C21, Address is 00:1a:1e:16:ba:9fEncapsulation ARPA, Loopback not setConfigured: duplex (N/A), Speed (N/A), FC (Off), Autoneg (Off)Auto negotiation in progressInterface index: 30MTU 1514 bytesLink flaps: 24Flags: Access, TrustedLink status last changed: 0d 00:00:00 agoLast update of counters: 0d 00:00:00 agoLast clearing of counters: 0d 00:00:00 agoStatistics:Received 21954831 frames, 1896642034 octets0 pps, 0 bps11169636 unicast, 704 multicast, 10784491 broadcast0 runts, 0 giants, 0 throttles0 error octets, 0 CRC framesTransmitted 79628884 frames, 5618277482 octets0 pps, 0 bps68735448 unicast, 66263 multicast, 10827173 broadcast0 throttles, 0 errors octets, 0 deferred0 collisions, 0 late collisionsPoE Information:Administratively Disable, Port status: Off, Power consumption: 0 mWPSE port status: Off, PD detection in progress
#show interface gigabitethernet 0/0/31
GE0/0/31 is administratively Down, Link is Down, Line protocol is DownHardware is Gigabit Ethernet, Interface is 2W-C22, Address is 00:1a:1e:16:ba:a1Encapsulation ARPA, Loopback not setConfigured: duplex (N/A), Speed (N/A), FC (Off), Autoneg (Off)Auto negotiation in progressInterface index: 32MTU 1514 bytesLink flaps: 21Flags: Access, TrustedLink status last changed: 0d 00:00:00 agoLast update of counters: 0d 00:00:00 agoLast clearing of counters: 0d 00:00:00 agoStatistics:Received 67201598 frames, 4633811555 octets0 pps, 0 bps67107346 unicast, 3113 multicast, 91139 broadcast0 runts, 0 giants, 0 throttles0 error octets, 0 CRC framesTransmitted 34567322 frames, 2889396417 octets0 pps, 0 bps12993290 unicast, 66678 multicast, 21507354 broadcast0 throttles, 0 errors octets, 0 deferred0 collisions, 0 late collisionsPoE Information:Administratively Disable, Port status: On, Power consumption: 9500 mWPSE port status: On
These are the 2 ports of an IAP-225, and I'm a little confused as to why POE is diabled but the port still provides power.
(ArubaS3500-48P, Version 220.127.116.11)
(IAP-225, Version 18.104.22.168-22.214.171.124_50989)
There was related known issue. Will get back after checking if it is the same as that.
And also if any fix was made available in any of the higher version images.
is 'poe-factory-initial' is applied on interfaces. and PoE is disabled under that ?
Can you try creating your own user defined poe-profile with PoE disabled, And apply that profile to target interfaces ?
No the poe profile isn't poe-factory-initial, I created a new profile for which poe is disabled.
Can you provide below details:
show interface-config gigabitethernet 0/0/31 | include PoE
show poe interface gigabitethernet 0/0/31
show interface-profile poe-profile <profile-name>
#show interface-config gigabitethernet 0/0/31 | include PoEInterface PoE Profile disable gigabitethernet0/0/31
#show poe interface gigabitethernet 0/0/31
GE0/0/31: Administratively Disable, Port status: OnMaximum power: 30000 mW, Power consumption: 9500 mWPort voltage: 55700 mV, Port current: 172 mAPD class: Class-4, Priority: High, PSE port status: On
#show interface-profile poe-profile disable
Power over Ethernet profile "disable" (N/A)-------------------------------------------Parameter Value--------- -----Enable PoE interface DisabledMax Power on PoE port milliwatts 30000PoE port priority hightime-range-profile N/A
Config looks fine. Hence, there should not be issue. open a support ticket along with 'tar logs tech-support' for further investgation.
Did you find a solution for this problem? I'm experiencing the exact situation. Appreciate it you could share some information.
I am experiencing this exact problem on a single S2500. I disabled the PoE profile and pushed it out to all of the switches through airwave and this single switch refuses to power off the IAP even though the interface and poe profile both say that it is off.
Rebooted and power cycled the switch in person, but that didn't help either.
I had the same issue with MAS running with 7.3 firmware. This seem to be caused by a bug and had been fixed on 7.4 firmware.
I've been running 7.4 for a long while now and my switches are still having the problem.
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