Primary (K-12) Education

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Is ArubaCare Erate eligible

  • 1.  Is ArubaCare Erate eligible

    Posted Dec 09, 2015 05:10 PM

    Hi, Is ArubaCare Erate eligible?  



  • 2.  RE: Is ArubaCare Erate eligible

    Posted Dec 09, 2015 05:39 PM

    Hi Rich. Thank you for your question.

     

    Per the FY2016 Eligible Services List, ArubaCare that covers an eligible product is eligible under Category Two Basic Maintenance of Eligible Broadband Internal Connections.

     

    We offer (3) types of support with different eligibility:
    ArubaCare ending in -ER - This ArubaCare covers TAC + SW only - Eligible

    ArubaCare ending in -EH - This ArubaCare covers Hardware Replacement only - Ineligible

    ArubaCare - Standard ArubaCare support covering TAC, SW and Hardware - Cost-Allocated (87.5% Eligible /12.5% Ineligible)



  • 3.  RE: Is ArubaCare Erate eligible

    Posted Dec 09, 2015 06:01 PM

    Dan,

    Thanks for answering.  Can the client purchase the ERate eligible sku - ArubaCare ending in -ER without purchasing the ineligible sku - the one ending in EH.  Or does Aruba require the client to purchase both sku's?



  • 4.  RE: Is ArubaCare Erate eligible

    Posted Dec 10, 2015 11:35 AM

    Hi Rick,

     

    Yes, the client can purchase just the E-Rate eligible sku.

    Thank you,

    Dan