Hello!I have a problem with mis-identification of devices connecting to our clear pass system. For example:90-fb-a6-86-5e-ff(SmartDevice / Windows / Windows 7 Phone)is actually a computer. Most windows computers are being detected as smartdevices - on wired and wifi.If I click on one in the endpoint respository the fingerprints they are mostly blank, but some are:Endpoint Fingerprint DetailsCDP Device Description:SNMP Device Name: 90:fb:a6:e4:bf:4eSNMP System Description:SNMP Device Type: UnknownLLDP System Description:DHCP Option60: MSFT 5.0DHCP Options: 53,61,50,54,12,81,60,55DHCP Option55: 1,15,3,6,44,46,47,31,33,121,249,252,43Whats the best pay to proceed. I have profling turned on the devices.
Yes I believe so, this is my update status:
AntiVirus & AntiSpyware Updates 1.48111 2017/09/14 22:00:04 Online 2017/09/14 22:22:05 LatestWindows Hotfixes Updates 1.2134 2017/09/14 12:19:32 Online 2017/09/14 12:22:34 LatestEndpoint Profile Fingerprints 2.533 2017/06/07 12:27:25 Online 2017/07/31 17:25:20 Updated 45 days agoUser-Agents Updates 1483988351 2017/01/09 18:59:11 Online 2017/07/31 17:25:21 Updated 45 days ago
is that incorrect do you know?
I see the same fingerprint version [Jun 7] in my ClearPass server, so what might be possible is that there were no (relevant) updates in the fingerprints, so the bi-weekly publishing was skipped.
If you find misclassified devices, please open an Aruba TAC case to get the fingerprints updated.
Yes, I thought it was quite out of date and then today there is an update!
I talked to our partner. On the UWW controller we have, I had to enable dhcp relay - to forward on the DHCP information to clearpass. It is working well now. It wasn't really documentated in the Clearpass UWW guide, unless I missed it.
I guess the message is, if fingerprinting isn't working well, check your dhcp relay/helper.
Thanks for your time
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