Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Frequently disconnecting/Roaming issue

  • 1.  Frequently disconnecting/Roaming issue

    Posted Dec 22, 2017 07:31 PM

    Hello.

    We have an issue with frequently disconnecting different clients from one AP to another in one IAP cluster. It happens sometimes but we couldn't resolved it during long period of time. It's like roaming problems.

    So about our configuration: We have four 103 APs, four 205 APs and one 315 APs as a controler of it's IAP. Using one of the latest version of running software. We reduce transmit power to min 9 max 18. Disable 802.11k and 802.11v. Clientmatch enable. But it doesn't help its only reduce the number of this switching. I share my log in attach where you can find that some client 7c:01:91:88:46:aa trying to connect to this two APs (fl12-205-hr 192.168.5.25, fl11-205-sup 192.168.5.22 which was placed on different floors) during 11:00 до 13:00  simultaneously. I can't find in this logs some Deauth packet or something else. What is the resaon of this unplanned switching? 

    Attachment(s)

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    192168522.docx   786 KB 1 version
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    192168525.docx   853 KB 1 version


  • 2.  RE: Frequently disconnecting/Roaming issue

    Posted Jan 19, 2018 04:17 PM

    Are you running 8.2.0.1 by any chance? I had major problems with that version with a similar problem. 8.2.0.2 fixed this issue for me.



  • 3.  RE: Frequently disconnecting/Roaming issue

    Posted Jan 22, 2018 02:39 AM

    No, I am using one of the latest IAP version: 6.5.1.