Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Facing issue in connecting ap-93 remotely to controller 3400

  • 1.  Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 12:40 AM
      |   view attached

    We are facing an issue in connecting ap-93 ( APboot:1.2.7.4 build:32721) remotely  to controller 3400.in our scenerio we have a controller for all remote offices located in headquarter.All aps are connecting to it through vpn tunnel where coonntroller is behined a net device.all aps are connected as campus aps in bridged mode with control plane security on.now we configur desired ap with following configuration:

    apboot> setenv ipaddr 10.14.0.100

    apboot>setenv netmask 255.255.0.0

    apboot>setenv gatewayip 10.14.0.1

    apboot>setenv master 10.131.253.200  (This is the Controller's IP address where this AP initially points to)

    apboot>save

    apboot>boot

    after this i connected ap to switch ,ap boots and show following logs but doesnot shows up on controller and keeps on showing following logs:


    #3400


  • 2.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 12:59 AM

    logs are available in the attachment pls. view we require an urgent help

     



  • 3.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 01:17 AM

    Untitled1000.png



  • 4.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 06:03 AM

    Try setting this variable - setenv remote_ap 1



  • 5.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 06:11 AM

    At the apboot> prompt, type "dhcp" first to get an ip address.  Next, try to ping 10.131.253.200.  The T T T T means that it is timing out and cannot reach 10.131.253.200.  If it can ping it, make sure your are allowing TFTP through the VPN tunnel at minimum.

     



  • 6.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 06:22 AM

    OK I WILL DO this TOMORROW AS I HAVE NO ENGINEER AVAILABLE AT REMOTE SITE BUT I WILL APPRECIATE YR HELP TOMORROW ,i have tried to ping controller from the same lan cable by connecting laptop to which that ap was connected and i was able to reach controlller it means i can reach controller from that lan cable but why that ap canot find controller is this issue on contoller configuration or ap configuration

     



  • 7.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 06:24 AM

    Okay.  At least try to ping it from the AP, or make sure that TFTP, UDP69 is allowed back and forth between that remote site:  That is what is needed to upgrade the AP and that is what is failing.

     



  • 8.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 06:25 AM

    Sorry , you only need this variable set for RAPs. I have re-read your post and see they are campus APs so this is not needed.



  • 9.  RE: Facing issue in connecting ap-93 remotely to controller 3400

    Posted Jul 10, 2014 06:43 AM

    ok i will try your suggestions tommorow