I am facing an issue with Access Tracker. Although ClearPass is UP and Running and user are getting authenticated there is no information in Access Tracker. It is completely blank.
Any suggestion what might have been wrong? We are on version 6.6.8.
There is no filter enabled.
I am noticing the same thing. Did you reach out to TAC? What was the result? We are running 6.6.9.
Thanks for your reply. It does not appear to be a browser issue. It appears to be a clearpass local account issue. I created a test account with the same permissions and it works fine. My coworkers account also works fine. My account for some reason stopped showing items in the Access Tracker. Tested on both Windows and Mac in Safari, Firefox and Chrome.Everything was working normally a week or so ago, when I last needed to look at the tracker.
There is an update to 6.6.10 which I will probably install tonight and see what happens.
ClearPass Web UI service may hang due to Access Tracker is not showing in ClearPass UI. Restart the UI service and try again.
[appadmin@CPPM-1]# service restart cpass-admin-server
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