Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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AP not connecting to master

  • 1.  AP not connecting to master

    Posted Jul 20, 2018 05:26 PM

    Hey,

     

    My AP is connecting to the VRRP of my MC but its unable to connect. I can see this in the datapath session. But it isn't showing up in the AP database.

     

    I get following error.

    ERRS> |cluster_mgr|  cmlb_ap_handle_ap_down_request, No entry in active table in LB-AP thread for AP with mac

     

    Any idea?

     

    Regards,



  • 2.  RE: AP not connecting to master

    Posted Jul 20, 2018 05:29 PM
    Hi

    Maybe.a stupid question but is the AP in the whitelist? You are using CPSEC?



  • 3.  RE: AP not connecting to master

    Posted Jul 21, 2018 07:41 AM

    Hello,

     

    Yes CPSec is enabled and I use Enable auto cert provisioning for CAP.

     

    Regards,



  • 4.  RE: AP not connecting to master

    Posted Jul 21, 2018 08:05 AM

    Does the access point show up under "show ap database"?

     

    If this is ArubaOS 8.x, the AP should be pointing at one of the MDs, NOT the MMs.



  • 5.  RE: AP not connecting to master

    Posted Jul 21, 2018 08:14 AM

    no, the AP isn't showing up in the AP database.

    The AP is pointing to the VRRP of the VMC-cluster

     

    regards,



  • 6.  RE: AP not connecting to master

    Posted Jul 21, 2018 08:33 AM

    SSH into the VRRP and type "show log system 50" to see if you can get a clue what is wrong.



  • 7.  RE: AP not connecting to master

    Posted Jul 23, 2018 02:17 AM

    Jul 23 08:08:02  stm[5621]: <305006> <5621> <INFO> |stm|  AP 20:4c:03:23:79:b4 rebooted
    Jul 23 08:08:38  cluster_mgr[5953]: <352302> <6391> <ERRS> |cluster_mgr|  cmlb_ap_handle_ap_down_request, No entry in active table in LB-AP thread for AP with mac 20:4c:03:23:79:b4
    Jul 23 08:09:14  stm[5621]: <305006> <5621> <INFO> |stm|  AP 20:4c:03:23:79:b4 rebooted
    Jul 23 08:10:19  cluster_mgr[5953]: <352302> <6391> <ERRS> |cluster_mgr|  cmlb_ap_handle_ap_down_request, No entry in active table in LB-AP thread for AP with mac 20:4c:03:23:79:b4
    Jul 23 08:10:38  stm[5621]: <305006> <5621> <INFO> |stm|  AP 20:4c:03:23:79:b4 rebooted
    Jul 23 08:11:39  cluster_mgr[5953]: <352302> <6391> <ERRS> |cluster_mgr|  cmlb_ap_handle_ap_down_request, No entry in active table in LB-AP thread for AP with mac 20:4c:03:23:79:b4
    Jul 23 08:11:59  stm[5621]: <305006> <5621> <INFO> |stm|  AP 20:4c:03:23:79:b4 rebooted
    Jul 23 08:12:59  cluster_mgr[5953]: <352302> <6391> <ERRS> |cluster_mgr|  cmlb_ap_handle_ap_down_request, No entry in active table in LB-AP thread for AP with mac 20:4c:03:23:79:b4



  • 8.  RE: AP not connecting to master

    Posted Oct 11, 2018 09:41 AM

    Any solution to this yet?



  • 9.  RE: AP not connecting to master

    Posted Oct 11, 2018 09:16 PM
    Hi

    Which version of code are you running?

    Do any other AP’s connect to the VMC cluster?

    Which model of AP?



  • 10.  RE: AP not connecting to master

    Posted Nov 02, 2018 08:46 AM

    Was this ever resolved? I have the same problem



  • 11.  RE: AP not connecting to master

    Posted Sep 27, 2018 05:59 AM

    I reset this ap to factory. No luck. So I just replace it with spare part.



  • 12.  RE: AP not connecting to master

    Posted Nov 21, 2018 09:04 PM

    I met this issue too. We installed about 100 Aps, but two AP couldn't be up. With the 'show log errorlog all | in XX.XX.XX.XX', I could find so many error logs.  Ap model is AP-335, and controller OS is 8.3.0.0.



  • 13.  RE: AP not connecting to master

    Posted Nov 21, 2018 09:36 PM
    Hi

    Please upgrade to 8.3.0.4 as 8.3.0.0 is the first 8.3 release. Many issues have been resolved.

    Hope this helps


  • 14.  RE: AP not connecting to master

    Posted Jun 05, 2019 07:40 AM

    Is there any update on this? I have the same issue with 8.4.0.2.



  • 15.  RE: AP not connecting to master

    Posted Jun 05, 2019 09:16 AM

    In my case the issue was caused because the IP I had used for my VRRP instance was already in use elsewhere



  • 16.  RE: AP not connecting to master

    Posted Jun 05, 2019 09:20 AM

    Thank you for updating us!

     

    Appreciated!!