Network Management

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MAC Scan error with Cisco Switches

  • 1.  MAC Scan error with Cisco Switches

    Posted Sep 19, 2018 08:08 PM

    Hey guys, 


    Anyone familiar with polling Cisco switches with Airwave?


    Adding in some of our older switches (new ones are Aruba branded, so they work well.) 


    Getting a Error in SNMP polling: Unknown error(mac_scan)  on them. Other properties load correctly, like CPU usage and bandwidth. Using SNMPv3 for everything and I know the view has permissions as I can poll that information with my SNMP testing app.


    Anyone dealt with this? Device is a Cisco Catalyst 2960S-48LPS-L.

  • 2.  RE: MAC Scan error with Cisco Switches

    Posted Sep 20, 2018 10:06 AM

    Try running the SNMPwalk to test the mac table poll from the AMPCLI -> Enter Commands menu.


    Follow the steps outlined in:


    This will determine if there's a parsing issue from the AMP side.

  • 3.  RE: MAC Scan error with Cisco Switches

    Posted Aug 24, 2020 01:24 PM

    Just curious if you ever resolved this. I seem to also have this issue and then the table does not get populated for connected devices. Running Seems like it mainly effects the 3850 series.