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Upgrading Airwave to 8.2.7

  • 1.  Upgrading Airwave to 8.2.7

    Posted Sep 21, 2018 10:19 AM

    Hey All!

     

    I'm having some issues upgrading my Airwave environment from 8.2.6 to 8.2.7...  

     

    AirWave Management Platform 8.2.6 on airwave.domain.com
    1 Upload File
    2 Download File
    3 Delete File
    4 Backup
    5 Restore
    6 Support
    7 Upgrade
    8 Advanced
    9 Security
    10 Custom Commands
    11 Enter Commands
    q >> Quit
    Your choice: 1

    Running Upload File

    SCP Source (user@host:path): username@10.2.98.200:C\SFTP_Root\AMP-8.2.7-x86_64-cvs.tar.gz
    Password:
    Uploading username@10.2.98.200:C\SFTP_Root\AMP-8.2.7-x86_64-cvs.tar.gz
    scp: Failed to open file 'C\SFTP_Root\AMP-8.2.7-x86_64-cvs.tar.gz'.
    Error transferring file from 10.2.98.200: scp failed: child exited with code 1
    Hit enter to continue, 's' to show output, 'r' to show return code.
    s

    ----
    Return code: 1
    stdout:

    stderr:


    Hit enter to continue, 's' to show output, 'r' to show return code.
    r
    Error, return code: 1

    Hit enter to continue, 's' to show output, 'r' to show return code.

     

     

     

     

    I'm using a windows10 laptop running SolarWinds SCP....  Can anyone shed some light on this, please?

     

    TIA

    -Ian



  • 2.  RE: Upgrading Airwave to 8.2.7

    Posted Sep 21, 2018 10:58 AM

    Hi,

     

    within scp/sftp/tftp/ftp/http servers you have a root directory. Server process sees filesystem starting at this directory as root. So you may not specify driveletter and rootpath. Specify just without this.

    Default root of solarwinds sftp/scp server seems to be "C:\SFTP_Root". ( I do not use this one, but its the same on all of these products)

     

    In your case either "username@10.2.98.200:AMP-8.2.7-x86_64-cvs.tar.gz" or "username@10.2.98.200:/AMP-8.2.7-x86_64-cvs.tar.gz" should work. Last one may be needed, if Solarwinds expect paths to begin with root-directory ("/"). Typically you have to use forward slashes in these paths and not windows like backslahes ("/" instead of "\").

     

    Please give it a try...

     

    Maybe Solarwinds scp has some logfile? Could give some additional hints, how it tries to access the files.

     

     

    Regards, Jörg

     

     



  • 3.  RE: Upgrading Airwave to 8.2.7

    Posted Sep 21, 2018 12:24 PM

    Hello, please see results:

     

    Your choice: 1

    Running Upload File

    SCP Source (user@host:path): username@10.2.98.200:/AMP-8.2.7-x86_64-cvs.tar.gz
    Password:
    Uploading username@10.2.98.200:/AMP-8.2.7-x86_64-cvs.tar.gz
    scp: Failed to open file '/AMP-8.2.7-x86_64-cvs.tar.gz'.
    Error transferring file from 10.2.98.200: scp failed: child exited with code 1
    Hit enter to continue, 's' to show output, 'r' to show return code.
    AirWave Management Platform 8.2.6 on airwave.domain.com
    1 Upload File
    2 Download File
    3 Delete File
    4 Backup
    5 Restore
    6 Support
    7 Upgrade
    8 Advanced
    9 Security
    10 Custom Commands
    11 Enter Commands
    q >> Quit
    Your choice: 1

    Running Upload File

    SCP Source (user@host:path): username@10.2.98.200:AMP-8.2.7-x86_64-cvs.tar.gz
    Password:
    Uploading username@10.2.98.200:AMP-8.2.7-x86_64-cvs.tar.gz
    scp: Failed to open file 'AMP-8.2.7-x86_64-cvs.tar.gz'.
    Error transferring file from 10.2.98.200: scp failed: child exited with code 1

     

    SW only shows that the SCP attempt authenticated, but no disconnect reason.

    SolarWinds SCP log:

     9/21/2018 12:20 PMUnknownAuthenticated user username from IP 10.61.6.178.
     9/21/2018 12:20 PMUnknownUser username from IP 10.61.6.178 downloading file at "'/AMP-8.2.7-x86_64-cvs.tar.gz'".
     9/21/2018 12:20 PMUnknownAuthenticated user username from IP 10.61.6.178.
     9/21/2018 12:20 PMUnknownUser username from IP 10.61.6.178 downloading file at "'AMP-8.2.7-x86_64-cvs.tar.gz'".


  • 4.  RE: Upgrading Airwave to 8.2.7

    Posted Oct 31, 2019 11:55 AM

    hello,

     

    is there any documentation for performing upgrades. our current Airwave server is on 8.2.7.1 CentOS6 but we have had an email to say that this is now going out of support by the end of december 2019.

     

    Aruba recommends all customers running AirWave 8.2.9.x and lower versions to upgrade to AirWave version 8.2.10.0 or 8.2.10.1 (or higher) on CentOS 7.

     



  • 5.  RE: Upgrading Airwave to 8.2.7

    Posted Oct 31, 2019 12:35 PM

    Release Notes posted on our support site have the details for the upgrade process.

    https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=36484

     

    In short, from 8.2.7, its a two step upgrade and migration to 8.2.10

    - upgrade from 8.2.7 to 8.2.9 on CentOS6

    -upgrade from 8.2.9 to 8.2.10 on CentOS6

    -Take a backup from 8.2.10 version

    - Fresh install 8.2.10 with CentOS7

    - Restore the backup taken on 8.2.10.