Wireless Access

last person joined: 17 hours ago 

Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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IAP-207 is down on virtual controller!!

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  • 1.  IAP-207 is down on virtual controller!!

    Posted Jul 08, 2018 10:41 PM
      |   view attached

    Like the attachment,

    I use  four  IAP-207s.

    We are going to expand further in the future.

     

    However, one of four AP is strange.

    It goes down for a long time, then goes up for a while and then goes down again.

     

    If I disconnect and reconnect the port of PoE Switch, the AP will come back up again and down after a while.

     

    I want to find the cause.

    Attachment(s)

    pdf
    IAP-207-Log.pdf   272 KB 1 version


  • 2.  RE: IAP-207 is down on virtual controller!!

    Posted Jul 09, 2018 03:57 AM
    Seems like a provisioning issue.

    Check if CPSEC auto certificate provisioning is enabled so the AP can get the certificate pushed.


  • 3.  RE: IAP-207 is down on virtual controller!!

    Posted Jul 09, 2018 04:22 AM

    Do you have any related errors messages in the IAP logs or on the switch port? In the first instance to rule out a hardware fault, swap one of the working IAP's to use the same switch port. I would also check on the switch that there is enough power available for all of the IAP's.

     

    There is numerous reasons as to why a single AP can reboot, whether it is hardware of software. Do you have a syslog set up to capture any output? It might also be worth attaching a console cable to the AP to capture any output when the AP reboots.

     

    When the IAP is "down" on the VC, do you have any L2 or L3 connectivity to it?



  • 4.  RE: IAP-207 is down on virtual controller!!
    Best Answer

    Posted Jul 12, 2018 03:38 AM

    Resolved.
    I cross checked and it was a problem with the cable.
    Thank you.