Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Can't upgrade firmware by Local file.

  • 1.  Can't upgrade firmware by Local file.

    Posted Feb 05, 2019 03:04 AM

    Hi,

    I have a problem with upgade firmware.

     

    I just try firmware upgarde and downgrade on 2 patition using local file.

     

    After click upgrade error show "ERROR IN UPGRADE".

     

    I don't know why.

     

    Need help please.

     

    error in upgrade.png

     

    Thank you.



  • 2.  RE: Can't upgrade firmware by Local file.

    Posted Feb 05, 2019 03:29 AM

    Are you trying to upgrade or downgrade this controller? You just need to upgrade 1 of the 2 partition and reboot the controller. In this case (i'm assuming) you've upgraded partition 1 (and the ** default boot** has now moved to partition 1...) so all you need to do now is reboot the controller into partition 1 and it will boot from 8.3.0.5.

     

    https://community.arubanetworks.com/t5/Controller-Based-WLANs/How-to-upgrade-the-OS-on-the-Aruba-controller/ta-p/185796



  • 3.  RE: Can't upgrade firmware by Local file.

    Posted May 02, 2019 04:15 PM

    I am having the exact same problem trying to upgrade from same version 8.3.0.5 to 8.4.0.0

     

    Must be some sort of bug I have got this across three different controllers any ideas ?



  • 4.  RE: Can't upgrade firmware by Local file.

    Posted May 02, 2019 06:41 PM

    - Make sure you have the proper firmware for your platform

    - Download the md5sum txt file and compare the md5sum of the file you downloaded to the md5sum of the text file

    - Make sure the filename of your filename has not been changed.



  • 5.  RE: Can't upgrade firmware by Local file.

    Posted May 06, 2019 06:17 AM

    Please check the following. 1) Check if the file is right file, and the file is corresponding to the hardware.

     

    2) Check if the memory and storage on the controller is suffiecient enough to move the file to flash of the controller for upgrade. 

     

    3) Check by redownloading the file from the aruba website, meanwhile also compare the fole size of the downloaded file matches exactly the file size on the website. sometimes the download would be incomplete however the file would be present on the computer. in this case a checksum error would stop the upgrade process on the controller. 

     

    Regards

    Ram



  • 6.  RE: Can't upgrade firmware by Local file.

    Posted Jun 19, 2019 04:49 AM

    I am having this issue as well even with the latest 8.4.0.2 firmware. 

    It has been since the 8.3.0.5 I can't get to 8.4.0.0 or 8.4.0.2 it just states upgrade error - tested on multiple controllers



  • 7.  RE: Can't upgrade firmware by Local file.

    Posted Jun 19, 2019 04:42 PM

    In addition to what everyone has said

     

    You can do a show log to see if the logs show any more information. I would also make sure there is enough storage space (If you have ran a tar command that might be the case, those files can get large)

    On a side note, why not upgrade partition 0? Partition 1 is your current version (noted by the **default boot**) if you run into issues you will probably want to go back to the version you are currently on






  • 8.  RE: Can't upgrade firmware by Local file.

    Posted 20 days ago
    I had the same problem with this OS version.
    - local file upload lead to an error
    - usb file upload lead to an error
    we uploaded via TFTP which worked well
    regards

    ------------------------------
    Michael Arnold
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  • 9.  RE: Can't upgrade firmware by Local file.

    Posted 19 days ago
    We need more details:

    What were you trying to upgrade from and to exactly?

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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  • 10.  RE: Can't upgrade firmware by Local file.

    Posted 19 days ago
    I have seen this error when trying to upgrade with a firewall between the client and the controller. Do you have anything enforcing network policy between the device your trying upgrade the controller from? If so, check for firewall hits and modify the policy.


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    Dustin Burns
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