Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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AOS 8: VMC to MM connection - how to troubleshoot?

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  • 1.  AOS 8: VMC to MM connection - how to troubleshoot?

    Posted Nov 29, 2018 08:08 PM

    I have an MM (AOS 8.2.2.2) up and mostly happy (just getting the lab built, so I'm a lot green) and am trying to connect the first MC (using a VMC to get started)

     

    When the VMC first boots, I get the initial configuration dialog and walk through all the steps. I provide the IP address of the MM and a PSK - then hop over to the MM GUI to add the VMC and PSK so the connection will be waiting for it - and complete the dialog.

     

    The VMC reboots and never appears to check in with the MM.

     

    I look at running configuration on VMC and see nothing to indicate my MM settings, and don't see any suspicious loggin on MM to indicate an attempted connection.

     

    How do I start to troubleshoot this?



  • 2.  RE: AOS 8: VMC to MM connection - how to troubleshoot?

    Posted Nov 29, 2018 09:30 PM
    Did you assigned an MM license ?



    Thank you

    Victor Fabian

    Pardon typos sent from Mobile


  • 3.  RE: AOS 8: VMC to MM connection - how to troubleshoot?

    Posted Nov 30, 2018 12:22 AM

    I have istalled the MM license - but it was the last step. Nothing magically started to work afterwards, and I decided to ask for advice before rebuilding the VMC again.



  • 4.  RE: AOS 8: VMC to MM connection - how to troubleshoot?

    Posted Nov 30, 2018 01:15 PM

    I see today that I have MM licenses in the pool, but none in use - wouldn't my MM use one out of the pool?



  • 5.  RE: AOS 8: VMC to MM connection - how to troubleshoot?

    Posted Nov 30, 2018 02:25 PM
    You have to assign it to the global pool or the folder in question



    Thank you

    Victor Fabian

    Pardon typos sent from Mobile


  • 6.  RE: AOS 8: VMC to MM connection - how to troubleshoot?
    Best Answer

    Posted Nov 30, 2018 02:33 PM

    I have to assign what to the global pool?

     

    The master IS the pool isn't it?

    The VMC as entered into the MM's heirarchy shows up in the Global Licensing Pool, but it hasn't connected to the MM yet (shows down in controller list)

    I'm trying to troubleshoot the getting connected part - I'm sure it'll buy a license from the pool once it checks-in.



  • 7.  RE: AOS 8: VMC to MM connection - how to troubleshoot?

    Posted Dec 04, 2018 07:38 PM

    Solved: my error.  <sigh>

    I entered the PSK with spaces on one and without spaces on the other.

     

    TAC reminded me:

    The command "encryption disable" followed by "show running" shows the problem. The undocumented command to bypass MM control and change the PSK on the VMC fixed it.

     

    All better now.