last person joined: 4 hours ago 

Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
Expand all | Collapse all

Problem in Join domain

  • 1.  Problem in Join domain

    Posted Oct 14, 2019 06:36 PM

    Our problem is: all users disconnect from wifi and can't login, problem solved after leave AD domain and join domain again, please advise.

  • 2.  RE: Problem in Join domain

    Posted Oct 15, 2019 10:47 AM

    Do you mean that you need to re-join ClearPass to the domain, or your clients? If the clients, they fail all at the same time?


    In case you need to re-join ClearPass, please run the 'ad testjoin' command (see here). What could have happened, is that for some reason the Computer object for ClearPass that is created during the join is removed or disabled. I have seen AD admins or change management tools being responsible for this as they might not recognize the computer object and just remove/disable it.