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Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
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Sms_guest_receipt.php offers no option for carrier

  • 1.  Sms_guest_receipt.php offers no option for carrier

    Posted Jul 24, 2012 04:06 PM

    Greetings,

     

    The sms_guest_receipt.php page, which is used to send SMS receipts to guests after their password is reset, offers no option to specifiy SMS carrier.  This is troublesome as our Clearpass server is set up to to use SMS over SMTP.

     

    I have found no way to add this feild into the form.  Is this possible?

     

    Thanks!

     

    -Tom



  • 2.  RE: Sms_guest_receipt.php offers no option for carrier

    Posted Jul 24, 2012 09:29 PM

    Hi Tom,

     

    This could be an issue with the UI. I would suggest logging a support case and we can get it patched if it is found to be an issue.

     

    Rgds

     

    Cam



  • 3.  RE: Sms_guest_receipt.php offers no option for carrier

    Posted Jul 26, 2012 01:29 AM

    Check the "visitor_carrier" field, I think it's what you are looking for.



  • 4.  RE: Sms_guest_receipt.php offers no option for carrier

    Posted Jul 26, 2012 09:20 AM

    Well that would be the feild, except the sms guest receipt page doesnt offer any customization of feilds.



  • 5.  RE: Sms_guest_receipt.php offers no option for carrier

    Posted Jul 26, 2012 12:03 PM

    The issue has been confirmed by the ClearPass engineering team.  Please be patient while a fix is worked out.



  • 6.  RE: Sms_guest_receipt.php offers no option for carrier

    Posted Jul 27, 2012 11:09 AM

    Appreciate everyones help!