Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Real-time Lync Analysis

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  • 1.  Real-time Lync Analysis

    Posted Jan 20, 2014 04:17 PM

     

    Curious to know why real-time analysis for Lync traffic is not generating any stats.  We have the Lync ALGs configured and I get past call history being reported, but real-time analysis doesn't display anything.  I feel like I've talked to someone about this before and it has to do with the fact that we're using tunnel mode on our APs.  Can anyone confirm?

     

    #show app lync client-status ip x.x.x.x

     

    Real-Time Analysis results
    --------------------------
    Direction Jitter(msec) Packet Loss(%) Delay(usec) rvalue
    --------- ------------ -------------- ----------- ------
    Upstream 0.000 0.000 0.000 0.000
    Downstream 0.000 0.000 0.000 0.000



  • 2.  RE: Real-time Lync Analysis

    Posted Feb 04, 2014 11:42 PM

    So I guess Lync isn't very popular around here??? :smileyhappy:



  • 3.  RE: Real-time Lync Analysis

    Posted Feb 05, 2014 11:19 AM
    I've seen you post questions about configuring Lync before but I am sure you have followed the following guides:
    http://www.arubanetworks.com/pdf/solutions/SG_DeployMicrosoftLync.pdf

    and

    http://www.arubanetworks.com/pdf/solutions/SG_MicrosoftLyncHeuristics.pdf.



  • 4.  RE: Real-time Lync Analysis
    Best Answer

    Posted Feb 08, 2014 01:56 PM

    Thanks Pasquale.

     

    P.812 of the 6.3 User Guide states:

     

    Real Time Call Quality Analysis for the voice calls is supported only in the following cases:

    • when the signaling messages are not encrypted
    • when the RTP streams are not encrypted
    • when the voice client does not roam from one controller to another controller
    • when the forward mode of the virtual AP is in decrypt-tunnel or split-tunnel mode

    I believe this is my problem since my APs are tunneled.