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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Aruba VIA and Proxy

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  • 1.  Aruba VIA and Proxy

    Posted May 27, 2014 07:40 AM

    Aruba VIA automatically uses the proxy settings from IE to connect to the controller. Isn't this a design mistake?


    For example, our company network is The proxy server in IE is set to on all laptops.


    If somebody works from home, they are not able to reach our company network without VIA. So they use VIA connect to our company network. But while connecting, VIA will try to use the proxy server in the company network. Which is not yet reachable. So it will fail, or at least hang for a while. Can we somehow tell the VIA client NOT to use a proxy?


    Because proxy is only available while on company network. And while on company network, you don't need VIA. So why would VIA use proxy?

  • 2.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:00 AM

    In the windows client, there is a settings tab where I believe you can blank out the proxy settings.  

  • 3.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:10 AM
    These options are greyed out, non-editable.

    Only username/password are editable.

  • 4.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:16 AM

    Can you send me the output of.  Not sure if there is something ticked off in there disallowing this...


     show aaa authentication via connection-profile "default"

  • 5.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:21 AM


    (Aruba650) #show aaa authentication via connection-profile "default"

    VIA Connection Profile "default"
    Parameter Value
    --------- -----
    VIA Servers 0/87.X.X.X/10.X.X.X/vpn1
    Client Auto-Login Enabled
    VIA Authentication Profiles to provision 0/default
    Allow client to auto-upgrade Disabled
    VIA tunneled networks N/A
    Enable split tunneling Disabled
    VIA Client WLAN profiles N/A
    Allow client side logging Enabled
    VIA IKE V2 Policy 10007
    VIA IKE Policy 20
    Use Windows Credentials Enabled
    Enable IKEv2 Disabled
    Use Suite B Cryptography Disabled
    IKEv2 Authentication method eap-mschapv2
    VIA IPSec V2 Crypto Map default-dynamicmap/10000
    VIA IPSec Crypto Map default-dynamicmap/10000
    Allow user to save passwords Enabled
    Enable Supplicant Disabled
    Enable FIPS Module Disabled
    Auto-launch Supplicant Disabled
    Lockdown All Settings Disabled
    Domain Suffix in VIA Authentication Disabled
    Enable Controllers Load Balance Disabled
    Enable Domain Pre-connect Disabled
    VIA Banner Message Reappearance Timeout(minutes) 60
    VIA Client Network Mask
    Validate Server Certificate Disabled
    VIA Client DNS Suffix List corp.X.X
    VIA max session timeout 1440 min
    VIA Logon Script N/A
    VIA Logoff Script N/A
    VIA Support E-Mail Address N/A
    Maximum reconnection attempts 1
    VIA external download URL N/A
    Allow user to disconnect VIA Enabled
    Content Security Gateway URL N/A
    Comma seperated list of HTTP ports to be inspected (apart from default port 80) N/A
    Enable Content Security Services Disabled
    Keep VIA window minimized Disabled
    Block traffic until VPN tunnel is up Disabled
    Block traffic rules N/A

  • 6.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:24 AM

    The only thing I can think of in there is the block traffic until VPN is established setting.  This is also found in the UI under Config --> Authentication --> L3 authentication.


    I am unsure if this will work or not...perhaps a call into support if it does not.

  • 7.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:26 AM
    You mean to actually Enable that setting? Doesn't sound like it should do the trick. But doesn't hurt to try.

  • 8.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 10:35 AM
    didnt change anything.

  • 9.  RE: Aruba VIA and Proxy

    Posted May 27, 2014 02:21 PM

    Yeah - so please open a tac case and see what they say

  • 10.  RE: Aruba VIA and Proxy
    Best Answer

    Posted Jun 16, 2014 06:35 AM

    This is solved by adding both the internal and external ip's/hostnames of the controller to the proxy exception list in Internet Explorer.