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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Clearpass: System is running with low memory.

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  • 1.  Clearpass: System is running with low memory.

    Posted May 01, 2014 10:13 AM

    Our  clearpass server stopped authing users yesterday afternoon. The UI was very sluggish and the only solution we had was to reboot. users began authing to the secondary server. One the main one came back up users began authing as normal. When checking the event viewer I found several errors of the "System is running with low memory." with the number being at less than 30%. Does anybody have any insight to this or know where I could find a more detailed log of the issue.

    Thank You



  • 2.  RE: Clearpass: System is running with low memory.

    Posted May 01, 2014 10:20 AM
    Are you ClearPass servers built to the appropriate spec?


  • 3.  RE: Clearpass: System is running with low memory.

    Posted May 01, 2014 10:40 AM

    It is definately pushing the upper limits of the spec. Do you know if there is a way to add more ram or would it require a complete hardware upgrade.



  • 4.  RE: Clearpass: System is running with low memory.

    Posted May 01, 2014 10:43 AM
    Are you using a hardware or virtual appliance?


    You should contact Aruba TAC. They can look at the system resources at the kernel level.





    Sent from Windows Mail


  • 5.  RE: Clearpass: System is running with low memory.

    Posted Oct 06, 2014 10:45 AM

    Hello,

    have you solved this issue??

     

    Best regards

    Andrea



  • 6.  RE: Clearpass: System is running with low memory.

    Posted Oct 06, 2014 10:46 AM

    yes thank you



  • 7.  RE: Clearpass: System is running with low memory.

    Posted Oct 06, 2014 10:48 AM

    Great!

    can you explain how?!?!? :)

     

    Best regards

     

     



  • 8.  RE: Clearpass: System is running with low memory.

    Posted Nov 27, 2014 03:59 AM

    Hello,

     

    is there now any known solution for this problem?

     

    Many thanks in advance.

     

    Best regards,
    Marcel



  • 9.  RE: Clearpass: System is running with low memory.

    Posted Nov 27, 2014 05:20 AM

    Hi,
    i have opened a ticket with the support, they said to me that i can ignore the error and increase the threshold of this allarm.

     

    Give me some momento i'l try to find the reply of support where indicate how increase threshold.

     

    BR

    Andrea



  • 10.  RE: Clearpass: System is running with low memory.
    Best Answer

    Posted Nov 27, 2014 05:31 AM
      |   view attached

     i'm sorry you have to decrease and not increase the treshold.

     

    You can decrease the this threshold for warning by navigating to CPPMàAdministrationàServer ManageràServer Configuration -> Cluster-Wide Parameters -> General

     

     

     



  • 11.  RE: Clearpass: System is running with low memory.

    Posted Nov 27, 2014 08:35 AM

    Hey Andrea,

     

    thank you, this fixed it.

     

    Best regards,

     

    Marcel



  • 12.  RE: Clearpass: System is running with low memory.

    Posted Aug 07, 2015 03:56 AM

    Hi,

    i'm glad to have been useful =)

     

    Regards

    Andrea