Security

last person joined: 5 hours ago 

Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
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Customer Service area

  • 1.  Customer Service area

    Posted Apr 16, 2013 07:18 AM

    Hi,

     

    Is it possible to customize the "Customer Service" page in CP Guest ?

     

    Thanks.

     

    Dimitri



  • 2.  RE: Customer Service area

    Posted Apr 16, 2013 07:23 AM

    What do you want to do?

     



  • 3.  RE: Customer Service area

    Posted Apr 16, 2013 07:50 AM

    As I need my CP Guest Self-Registration in English and French, I would like to modifiy the name of the links (Change your password and Log out) and also Username, Your IP address, ...



  • 4.  RE: Customer Service area

    Posted Apr 16, 2013 08:42 AM

    Under Administration> Agents and Software Updates>, Do you see translation packs?



  • 5.  RE: Customer Service area

    Posted Apr 16, 2013 10:18 AM

    No, there isn't translation packs.



  • 6.  RE: Customer Service area

    Posted Apr 16, 2013 10:52 AM

    What version of ClearPass are you running and do have a subscription ID entered on the software page?



  • 7.  RE: Customer Service area

    Posted Apr 16, 2013 10:54 AM

    I have no subscription ID entered at this time, I think the problem is here. I am checking with my seller about this.



  • 8.  RE: Customer Service area

    Posted Apr 19, 2013 05:21 AM

    What I would like is to have the displayed website « Self-Registration portal» (not the admin part) in English (that’s ok), in French and German in future. So I don't know if I can achieve this with language packs.

     

    Anyone has already done this in ClearPass Guest ?



  • 9.  RE: Customer Service area

    Posted Apr 19, 2013 07:34 AM
    With a customer we've done custom php for language detection so its definitely possible to do.

    Tho if I read the 6.1 release notes correct then different languages should now also be available for the guest portals. So try to get colin to cofirm this or just download 6.1 eval and check for yourself :)


  • 10.  RE: Customer Service area

    Posted Apr 19, 2013 07:38 AM

    Thanks, so I will update next week and see about this.

     

    Regards

     

    Dimitri