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Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
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Clearpass RADIUS User Roles not showing?

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  • 1.  Clearpass RADIUS User Roles not showing?

    Posted Jan 17, 2013 03:31 PM

    Hey,

     

    I created a User Roles under the RADIUS tab on the Clearpass.

    When I was finished and went back to the User Roles list I noticed that the role I had

    just created wasn't there.

    I then tried to re-create it thinking something had gone wrong. When I attempted to do that

    the system throws up an error saying that the User Role name is already in use.

     

    Is there another view where I can see User Roles? It seems as though the User Roles view under the

    RADIUS tab is cutting off some of my User Roles.

     

    Thank you



  • 2.  RE: Clearpass RADIUS User Roles not showing?
    Best Answer

    Posted Jan 17, 2013 04:10 PM

    Hey,

     

    I managed to figure it out.

    I am dumb. I didn't realize that the visibility of the RADIUS User Roles was actually controlled.

     

    I had to edit the Operators Account I was using to have visibility of the newly created RADIUS User Roles.

    As soon as I did this the new roles showed up.

     

    Thank you for the help!

     

    ======================

     

    Sorry I just realized I made a mistake. You actually edit the "Profile" that the Operator is using. Not the Operator account itself.

     

    Cheers