I'm having trouble authenticating VIA through our RADIUS server. I can authenticate VIA through the internal server without any issues. When I change the VIA Authentication Profile Server Group to my RADIUS server group authentication fails. Through DIagnostics, I can use AAA Test Server and authenticate to the RADIUS server without issue so I'm assuming the RADIUS server is setup correctly and that the issue must be in the setup for VIA. Any and all help would be greatly appreciated!
Do you see anything in the log when the VIA client attempts authentication? It sounds like your RADIUS policy may be blocking the attempt.
Moving this discussion under VIA & CSS forum.
Ensure that PAP authentication is enabled on your RADIUS server. For example PAP is disabled by default on windows server 2008. The controller uses PAP as the authentication type for RADIUS. If PAP is not supported then using an external RADIUS sever wont work for your VIA deployments.
Are you using MacOS clients or Windows client? The VIA configuration on the controller varies slightly for MacOS clients
The main difference with MAC OS, is that you need to allow more ports incoming on your firewall. The protocol list for macOS is:
UDP— 500, 1701, and 4500
TCP—1723, 443 IP protocol— 50
The MAC OSX Client is on the support site.
In addition, we launched an Ipad, iPhone client today, as well:
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