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Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
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Clearpass Guest MAC-Auth Expiry attribute not updating

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  • 1.  Clearpass Guest MAC-Auth Expiry attribute not updating

    Posted Mar 07, 2016 11:45 PM

    Hi All,

     

    Im having trouble getting some aspects of MAC caching to work correctly with clearpass 6.5.5. Initial login on and mac caching works as expected, however when I try to update the Account Expiration Time though Clearpass Guest Account Manager any change does not update in the endpoint database specifically the "MAC-Auth Expiry" attribute.

     

    Can some one please explain what this the "Account Expiration Time" setting in Clearpass Guest Account Manager changes, and how i can get it to also change the "MAC-Auth Expiry" in the endpoint database so my Guest MAC Cache Service will correctly authenticate users.



  • 2.  RE: Clearpass Guest MAC-Auth Expiry attribute not updating

    Posted Mar 07, 2016 11:48 PM
    The change would be reflected the next time the user web authenticated. 

    Sent from Nine


  • 3.  RE: Clearpass Guest MAC-Auth Expiry attribute not updating

    Posted Mar 07, 2016 11:54 PM

    My Setup is as follows:

     

    User Connects to SSID > Redirect to Captive Portal > Self Registration > Clicks Login > Endpoint DB updated with 12 hour MAC Authentication > Internet

    User Connects secont time within 12 hours > MAC Authentication > internet

     

    User Connects after 12 hours > Redirect to Captive Portal .... etc

     

    So with this configration is that drop down box in Guest Manager useless? is there any way i can change what it updates?

     

     



  • 4.  RE: Clearpass Guest MAC-Auth Expiry attribute not updating
    Best Answer

    Posted Mar 07, 2016 11:58 PM
    There is no way to update the MAC-Auth Expiry value from the guest user properties. 

    Sent from Nine


  • 5.  RE: Clearpass Guest MAC-Auth Expiry attribute not updating

    Posted Mar 08, 2016 12:12 AM

    Thanks for your help. ....feature request!