I recently upgraded to 7.7.5 from 7.6. I enabled Instant GUI but none of my APs are listed. The APs were configured though the Instant. Now since, I upgrade to 7.7.5 I can no longer manage them.
I'm new to this. Any help is appreciated.
Have you pointed the IAPs to the AMP server "IP address"?
Yes. I did point IP to AMP server.
Of the 6 devices that show listed in Airwave, you're stating none of them are your IAP's?
Note that when you initially add the FIRST IAP to Airwave, it will come up as a new device. if you are going to either leverage the template configuraton OR the IAP GUI config from Airwave, you need to initially add a device to the group from which your subsequent devices in that group will derrive its configuraton.
Note that you cannot use BOTH the IAP UI and the AirWave Instant UI to manage/config. If you've pointed the IAP's to Airwave and enabled the IAP GUI config, it will take priority over the local IAP UI. You'll still be able to login to your local IAP cluster, but access will be read only and no changes to the config will be permitted.
I've attached a document from our support site that denotes managing IAP's with AIrwave. Its very helpful and details not only the initial steps, but management as well.
Please reply back if you need more help!
One of the 6 is the IAP. The APs show under "UP" not "New Devices". How can I add them to access points if they are not listed under new devices?
Airwave segments devices and configurations with the concept of groups and folders. By allocating your IAP to a group, you'll then be able to enable the IGC from Airwave and manage it.
So, create a new group for this purpose, client on your device list, hit the wrench icon once you've selected your device and move it to the group you've just made. From there, you'll be able to modify your per group settings include the IGC config parametres.
If you'd like to start with a clean slate, remove the IAP device from Airwave, factory reset the IAP and start over. When you configure the IAP to communicate with Airwave, input the organizational string you'd like it to show up under as your group. If will take a few moments but will communicate with AirWave and come up as a net-new device.
I had the same screen when I just upgraded to 7.7.5.
If you click the plus sign next to Access Points, it will expand another column to the left, which will show the name of your virtual controller with a status arrow next to it
Click the virtual controller name - it will highlight and then show the list of Access Points. You can then click the MAC address of the AP you want to edit the settings for.
Screen shots attached for reference. Hope this helps.
This was a known issue that's resolved in the 7.7.6 patch release. The Access Points list will now show all APs attached to the VC's in the group (this includes APs that were placed in a separate group from the VC).
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