Wireless Access

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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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WIndows 7 issue switching between SSIDs

  • 1.  WIndows 7 issue switching between SSIDs

    Posted Feb 16, 2012 08:54 AM

    Hi,

     

    We have two SSIDs in our environment:

     

    SSID 1: Corporate network - WPA2 Enterprise - IAS authentication

    SSID 2: Guest network - WPA-PSK

     

    We are having an issue with WIndows 7 laptops. They can connect fine to the Corporate network (SSID 1) and work away happily. If they then connect to the Guest network (SSID 2) this works fine.

     

    The problem is if they try to go back to the Corporate network (SSID 1) the client will not connect, it will just get a WIndows error / troubleshoot message. To fix we need to delete the wireless network on the client in "Manage wireless networks" and re-create, sometimes requiring a reboot.

     

    This issue does not occur in XP. The SSIDs are coming off the same controllers and APs. Could anyone suggest a reason and/or fix for this?

     

    Thanks



  • 2.  RE: WIndows 7 issue switching between SSIDs

    Posted Feb 16, 2012 09:01 AM

    What version of ArubaOS?

     



  • 3.  RE: WIndows 7 issue switching between SSIDs

    Posted Feb 16, 2012 09:22 AM

    Try upgrading the Windows OS ans the wireless card drivers.



  • 4.  RE: WIndows 7 issue switching between SSIDs

    Posted Feb 16, 2012 09:55 AM

    Hi Colin,

     

    We are running 6.1.0.0 on 3200s



  • 5.  RE: WIndows 7 issue switching between SSIDs

    Posted Feb 16, 2012 10:03 AM
    Are you just using windows to manage the wireless settings, or does this laptop have its own app to manage wireless?


  • 6.  RE: WIndows 7 issue switching between SSIDs

    Posted Feb 20, 2012 03:25 AM

    We are using the native WIndows 7 wireless networks program



  • 7.  RE: WIndows 7 issue switching between SSIDs

    Posted Feb 20, 2012 05:39 AM

    @cerdito wrote:

    We are using the native WIndows 7 wireless networks program


    Your version of ArubaOS is old.  I would consider upgrading that AND the drivers of the wireless cards of your clients.