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Clearpass Serial #

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  • 1.  Clearpass Serial #

    Posted Sep 18, 2013 04:42 PM

    I have a CP-500-HW in a remote data center.  Is there a way to pull the serial number of the device through the CLI or web gui?  

     

    Thanks in advance!



  • 2.  RE: Clearpass Serial #
    Best Answer

    Posted Sep 18, 2013 07:34 PM
      |   view attached

    Hi Dan,


    Try clicking the link in the attachment.

     

    There is a field for serial number... the example is blank (as it's a Virtual Appliance) let's see if yours will report and save you a roadtrip ;)

    JF



  • 3.  RE: Clearpass Serial #

    Posted Sep 18, 2013 07:40 PM

    That worked.  Thanks a ton!



  • 4.  RE: Clearpass Serial #

    Posted Sep 18, 2013 08:01 PM

    Anytime Dan.

     

    JF



  • 5.  RE: Clearpass Serial #

    Posted Jan 09, 2014 09:28 AM

    This just saved me. Thanks for the tip! Screenshot was excellent.



  • 6.  RE: Clearpass Serial #

    Posted May 12, 2014 05:20 PM
      |   view attached

    Hello,

    i did what you said with your screenshoot but i just found "none", maybe its because my clearpass is on a virtual machine. how can i find the serial? i really need that information because i want to open a case. please help me with this.

    thanks.

     



  • 7.  RE: Clearpass Serial #

    Posted May 12, 2016 08:51 AM

    How to check if it is showing none as Serial number like in Example



  • 8.  RE: Clearpass Serial #

    Posted May 12, 2016 08:57 AM

    If it is a virtual instance then use the subscription #