Network Management

last person joined: 23 hours ago 

Keep an informative eye on your network with IMC and AirWave network management solutions.
Expand all | Collapse all

Importing Plans Into Airwave

Jump to Best Answer
  • 1.  Importing Plans Into Airwave

    Posted Jul 20, 2015 05:03 AM

    We've just deployed Airwave and want to start importing plans for visual location tracking.

    I've tried importing a couple of plans so far and they both error with the following message:- Resize would exceed maximum dimension (800 meters). I'm assuming from the meaning of this message is that the plan I'm trying to import exceeds the maximum size florr plan size.

     

    Is there anyway of getting round this limitation?

     

    If not, is the only way to import these plans to cut them in half?

     

    Thanks

     

    Jon



  • 2.  RE: Importing Plans Into Airwave

    Posted Jul 20, 2015 05:05 AM

    What are the target dimensions of your drawing and the format you are trying to import?

     



  • 3.  RE: Importing Plans Into Airwave

    Posted Jul 20, 2015 05:09 AM

    The dimensions of the drawing are 2922.430 x 2504.510 feet and they're in dwg format.

     

    Thanks

     

    Jon



  • 4.  RE: Importing Plans Into Airwave
    Best Answer

    Posted Jul 20, 2015 05:11 AM

    You might want to try screenshotting and saving it into a different format to eliminate any possible dwg conversion issues.



  • 5.  RE: Importing Plans Into Airwave

    Posted Jul 20, 2015 06:01 AM

    I've converted the DWG file to a Jpg and that seems to of worked.

     

    Thanks



  • 6.  RE: Importing Plans Into Airwave

    Posted Aug 12, 2015 04:28 PM

    I just upgrade airwave to version 8.0.9 now I am unable to add MAPs;  When ever i try to add the dimensions of the MAP i get the error below.  I cannot change hte size as it is greyed out.  this 

     WHen I try to change the dimensions I cannot as they are greyed out.  Clicking my cursor on the map in an attempt to draw dimensions i get the same error.

     

    error: 

    Internal Server Error.
    Resize would exceed maximum dimension (800 meters)


  • 7.  RE: Importing Plans Into Airwave

    Posted Aug 12, 2015 04:29 PM

    I Forgot to mention My files are already .JPG



  • 8.  RE: Importing Plans Into Airwave

    Posted Aug 12, 2015 07:42 PM

    jmaxwell,

     

    Does it happen with any other jpeg, or just the specific one you are using?  You should open a TAC case so that they can replicate your issue with your jpeg.