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Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
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iPhones are not redirected to the self-registration portal

  • 1.  iPhones are not redirected to the self-registration portal

    Posted Feb 23, 2017 04:46 AM
      |   view attached

    Hi
    Guests on one of our locations in Brazil are expirence that they are not being redirected to the self-registration portal. They got a message on the screen that says success (see attachment). This doesn't happens to Android devices. There have not been executed any upgrades or config changes lately. A several iPhones have been tested and all expirence the same. Guests have been asked to reload the phone, however the same happens.

     

    The setup is as follow:
    Brazil is running an AP-cluster version 6.4.4.8 - 4.2.4.2_56164
    ClearPass Self-registration portal is located in Norway. CP version 6.5.7.85381

    We have 5 other AP-cluster locations which are running the same version and they have not this issue.
     

     



  • 2.  RE: iPhones are not redirected to the self-registration portal

    Posted Feb 23, 2017 05:49 AM


  • 3.  RE: iPhones are not redirected to the self-registration portal

    Posted Feb 23, 2017 06:04 AM

    Thanks for your replay.