I have a small challenge with regards to Airwave 22.214.171.124
We previously had two sites, one in London and one in Spain and both were managed successfully by Airwave.
The company closed down the branch in Spain and relocated the IAP-225RW to another office in the UK.
We have now deployed the 6 x IAP-225RW but Airwave is unable to discover them (Even though the old ones from Spain is still being shown as DOWN)
The error message I receive is "snmp get failed" and I am unable to locate SETTINGS within IAP-225 fimrware version 126.96.36.199_188.8.131.52 to set the SNMP. Also not sure how to retrieve the shared key since the original setup was done two years ago plus before my time.
When trying to add the devices manually I receive the following error message
"The number of monitored devices exceeds the number allowed by the license
Please see page 153, "Adding IAPs to Airwave". You do not add them via SNMP..
My challenge is that I have no idea what the original Shared secret is (System>Admin>Airwave or how to retrieve this key.
I have tried the Aruba defaults "password", "public", "enable" but in IAP at the bottom Airwave remains NOT CONNECTED.
Is there a way within Airwave to PING my IAP/VC and see if a firewall is not perhaps blocking the communication?
Are the devices up and running on your network (not in airwave) or are they down? If you are out of licenses, you would need to delete the old devices for Airwave to "see" any devices in the new device tab.
Devices are up and running and users can connect successfully to Guest & BYOD.
Some users receive a certificate warning message on Guest for securelogin.arubanetworks.com but I guess this has something to do with the revoked GEOTrust certificate.
Some staff can successfully connect to the Corporate network whilst others can't and again I suspect SSL certificate issues but nothing that would stop communication between Airwave and IAP (Unless the firewall is blocking it as per previous post)
You should open a tac case to get to the bottom of this. Since you didn't set it up, there are things you could do that could hurt connectivity with other devices, so you should get TAC to lead you through this...
Turned out to be a licensing issue.
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