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Unable to add an Instant AP to Airwave.

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  • 1.  Unable to add an Instant AP to Airwave.

    Posted Apr 29, 2016 05:24 PM

    Hi All,

     

    I have been trying to add a single Aruba IAP 105 to airwave. The IAP is located at my home and the airwave server is located at work. The airwave server is behind a firewall but has all https (port 443) traffic forwarded to it. I have added the airwave IP to the VC (Public IP) but the controller is not showing up in airwave. When I check the event log in airwave it shows multiple of the following logs:

    -  Instant AP with IP xxx.xxx.xxx.xxx (AP Info: XXXXXX, 9c:1c:12:xx:xx:xx, AP-105)PSK based authentication: swarm is not found in amp and trying to create.

     

    Instant firmware : 6.4.2.6-4.1.1.12_53944

    Airwave version : 8.2.0.1

     

    Airwave - Instant authentication is set to PSK only and whitelist is off.

     

    Any idea's on what might be causing this or how to fix it?



  • 2.  RE: Unable to add an Instant AP to Airwave.

    Posted Apr 29, 2016 08:36 PM

    can you post from master IAP:

     

    show log ap-debug

    show log provision

    show ap debug airwave



  • 3.  RE: Unable to add an Instant AP to Airwave.

    Posted Apr 29, 2016 08:51 PM

     

     

    Show log ap-debug : 

    syslog: check_sid_type: sid check type, result-'0 admin'

    Apr 30 12:45:05  awc[1479]: awc_login: awc_init

    Apr 30 12:45:05  awc[1479]: awc_init_connection: 2004: connecting to 175.111.101.161:443

    Apr 30 12:45:05  awc[1479]: tcp_connect: 163: recv timeout set to 5

    Apr 30 12:45:05  awc[1479]: tcp_connect: 170: send timeout set to 5

    Apr 30 12:45:05  awc[1479]: awc_init_connection: 2043: connected to 175.111.101.161:443

    Apr 30 12:45:05  awc[1479]: awc_init_connection: 2178: Connected

    Apr 30 12:45:05  awc[1479]: Sent header(len=322) 'POST /swarm HTTP/1.1^M Host: 175.111.101.161^M Content-Length: 0^M X-Type: login^M X-Guid: cf0b09e3017c8fb6c29b76e25ad1beac276c5124fd3d95076e^M X-Name: instant-C9:DC:AA^M X-Organization: Trav-IAP^M X-Shared-Secret: aruba123^M X-OEM-Tag: Aruba^M X-Accept-Authentication: PSK,CERT^M X-Ap-Info: BT0873571, 9c:1c:12:c9:dc:aa, AP-105^M ^M '

    Apr 30 12:45:05  awc[1479]: Message over SSL from 175.111.101.161, SSL_read() returned 67, errstr=Success, Message is "HTTP/1.1 401 Unauthorized^M Connection: close^M Content-Length: 0^M ^M ", AWC response: (null)

    Apr 30 12:45:05  awc[1479]: disconnected from airwave 175.111.101.161

    Apr 30 12:45:13  syslog: main, 2323: opcode is show

    Apr 30 12:45:13  syslog: check_sid_type: sid check type, result-'0 admin'

    Apr 30 12:45:14  syslog: main, 2323: opcode is show

    Apr 30 12:45:14  syslog: check_sid_type: sid check type, result-'0 admin'

    Apr 30 12:45:33  syslog: trace_rotate_file: rotating /var/log/trace/cli1_2.log

    Apr 30 12:45:33  syslog: trace_on: tracing to "/var/log/trace/cli1_2.log" started

     

    This same log extract is shown every 1 minute

     

    The provision log is empty

    Show ap debug airwave :

    9c:1c:12:c9:dc:aa# show ap debug airwave

     

    Airwave Server List

    -------------------

    Domain/IP Address  Type     Mode  Status

    -----------------  ----     ----  ------

    175.111.101.161    Primary  -     Not connected

    9c:1c:12:c9:dc:aa#



  • 4.  RE: Unable to add an Instant AP to Airwave.

    Posted May 01, 2016 06:19 PM
    Shared-Secret: aruba123^M X-OEM-Tag: Aruba^M X-Accept-Authentication: PSK,CERT^M X-Ap-Info: BT0873571, 9c:1c:12:c9:dc:aa, AP-105^M ^M '
    Apr 30 12:45:05 awc[1479]: Message over SSL from 175.111.101.161, SSL_read() returned 67, errstr=Success, Message is "HTTP/1.1 401 Unauthorized^M Connection: close^M



    According to this I would check the shared secret. Either set it to something easy as a test or if other controllers connect to it then re-type it into the VC.


  • 5.  RE: Unable to add an Instant AP to Airwave.

    Posted May 01, 2016 07:23 PM

    Thanks Joey,

     

    I will give it a try on the VC side. As the controller isn't showing up on the Airwave side I can't change the shared secret on that side. 

     

    Will let you know how I go.



  • 6.  RE: Unable to add an Instant AP to Airwave.
    Best Answer

    Posted May 03, 2016 05:36 PM

    Tried the more simple shared secret and that didn't work. I know I should have tried this earlier but I rebooted the Airwave server and it seems to be working fine now. Thanks for the help everyone.



  • 7.  RE: Unable to add an Instant AP to Airwave.

    Posted 29 days ago

    Had the same issue today at the customer, your answer saved us a lot of time. A reboot of Airwave (8.2.10.1) did the trick.