620 controller with internal DHCP server.
4 x AP-105
Simple configuration (through Wizard), 1 VLAN, 1 SSID, WPA2
All clients work normally, but 1 stationary iMAC can't receive IP address from controller.
In Controller I can see MAC-address of iMAC, all parameters fine.
iPhones normally work.
Can you give me some advices, or what I have to do?
Does it get a *169 address?
logging level debug user-debug <mac address of that mac>
<connect the mac>
show log user-debug 50
That will tell you what VLAN that device ends up in. If it ends up in the right VLAN, we need to look at the client to see why it is not getting an ip address...
Client getting 169 ipaddress.
If client go to right vlan:
How we can to look at the client to see why it is not getting an ip address...???
In cli run #show log network
In GUI, open monitoring> debug> process log>
In top right corner one search button is there, click on that and select he DHCP log.
Client take IP-address for a little time and then drop it. And iit in cyclic.
I have debug logs - in attach.
We need to see the contents of the SSID profile that the iMac is trying to connect to. The logs are saying that the client is disconnecting, because it does not like something.
show wlan ssid-profile <name of ssid profile>
#show wlan ssid-profile media-ssid_prof
SSID Profile "media-ssid_prof"------------------------------Parameter Value--------- -----SSID enable EnabledESSID mediaEncryption wpa2-psk-aes wpa2-psk-tkipEnable Management Frame Protection DisabledRequire Management Frame Protection DisabledDTIM Interval 1 beacon periods802.11a Basic Rates 6 12 24802.11a Transmit Rates 6 9 12 18 24 36 48 54802.11g Basic Rates 1 2 12802.11g Transmit Rates 1 2 5 6 9 12 18 24 36 48 54Station Ageout Time 1000 secMax Transmit Attempts 8RTS Threshold 2333 bytesShort Preamble EnabledMax Associations 64Wireless Multimedia (WMM) DisabledWireless Multimedia U-APSD (WMM-UAPSD) Powersave EnabledWMM TSPEC Min Inactivity Interval 0 msecOverride DSCP mappings for WMM clients DisabledDSCP mapping for WMM voice AC N/ADSCP mapping for WMM video AC N/ADSCP mapping for WMM best-effort AC N/ADSCP mapping for WMM background AC N/AMultiple Tx Replay Counters DisabledHide SSID DisabledDeny_Broadcast Probes DisabledLocal Probe Request Threshold (dB) 0WEP Key 1 N/AWEP Key 2 N/AWEP Key 3 N/AWEP Key 4 N/AWEP Transmit Key Index 1WPA Hexkey N/AWPA Passphrase ********Maximum Transmit Failures 0BC/MC Rate Optimization DisabledRate Optimization for delivering EAPOL frames EnabledStrict Spectralink Voice Protocol (SVP) DisabledHigh-throughput SSID Profile media-htssid_prof802.11g Beacon Rate default802.11a Beacon Rate defaultVideo Multicast Rate Optimization defaultAdvertise QBSS Load IE DisabledAdvertise Location Info DisabledAdvertise AP Name Disabled802.11r Profile N/AEnforce user vlan for open stations DisabledEnable OKC Enabled
The only things that I can see are:
Opportunistic Key Caching (Enable OKC) - MACs did not support this back in the day. I would try disabling it.
802.11g- basic rate of 12 - the default is normally 1,2 and Not 12 - Not sure it would have any effect, but try removing 12.
Multiple Encryption of WPA2-PSK-AES and WPA2-PSK-TKIP - I would type "show dot1x supplicant-info list-all" to see what clients are using AES and what clients are using TKIP. If they are all using AES, I would drop TKIP support and see if your imac connects.
I was trying to disable OKC - don't help
Multiple Encryption of WPA2-PSK-AES and WPA2-PSK-TKIP
Was trying AES or TKIP - don't help.
iMAC client connect to SSID receive IP-address, after some little time take own IP-address 169.254.x.x, then take right IP-address, than take 196.254.x.x and cyclic.
Any more ideas?
You might want to open a case with Apple. I dont know the version of MACOS on that device and there could be something specific that is wrong.
On the imac side, you could enable debugging:
sudo /usr/libexec/airportd debug +alluserland +alldriver +allvendor
It will ask for the root password. After you enter it, it should start debugging, and you should be able to see the output in the Console application on the mac while it is trying to connect to see what the issue is. Again, no matter what message you see there, it is possible only apple can help you.
I can't hardly test this iMAC.
Any more ideas or steps to diagnosing the problem?
This iMAC normally connect to SSID from simple TP-Link wi-fi router (wpa2).
At Aruba, we believe that the most dynamic customer experiences happen at the Edge. Our mission is to deliver innovative solutions that harness data at the Edge to drive powerful business outcomes.
© Copyright 2020 Hewlett Packard Enterprise Development LPAll Rights Reserved.