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Bring performance and reliability to your network with the Aruba Core, Aggregation, and Access layer switches. Discuss the latest features and functionality of the ArubaOS-Switch and ArubaOS-CX devices, and find ways to improve security across your network to bring together a mobile first solution.
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Aruba switches 2540 provisioning fails

  • 1.  Aruba switches 2540 provisioning fails

    Posted 13 days ago

    I am trying to add 4 of my switches into aruba central but it is saying always "Either MAC Address or Serial number is incorrect". I have added the subscription key but as mentioned the device adding is failing. When I check on the switches I can ping f.ex. google.com.

    show activate provision is saying this:

    Aruba-2540-24G-PoEP-4SFPP# show activate provision

    Configuration and Status - Activate Provision Service

    Activate Provision Service : Enabled
    Activate Server Address : devices-v2.arubanetworks.com
    Activation Key : Not Available
    Time Sync Status : Time sync from NTP pool
    Activate DNS Lookup : Success
    Proxy Server DNS Lookup : NA
    Activate Connection Status : Failure
    Error Reason : Activate provision has failed because of
    invalid response received from server with status code : fail-prov-no-device

    Aruba-2540-24G-PoEP-4SFPP# show aruba-central

    Configuration and Status - Aruba Central

    Server URL : None
    Connected : No
    Mode : NA
    Last Disconnect Time : NA
    Server DNS Lookup : NA
    Proxy Server DNS Lookup : NA
    Error Reason : NA

    Can anyone help to troubleshoot this?


  • 2.  RE: Aruba switches 2540 provisioning fails

    Posted 12 days ago

    If you Configure Switches Before add them to Aruba Central then you have to type 

    Switch(config)# activate provision enable 
    Switch(config)# activate provision force

    Tharindu Pamoda