Community Feedback

last person joined: 7 days ago 

How is the community doing? Do you have any questions or feedback related for the Airheads Community team? This is the place to let us know.
Expand all | Collapse all

Aruba 7210 captive portal

This thread has been viewed 18 times
  • 1.  Aruba 7210 captive portal

    Posted Apr 23, 2021 09:52 AM
    Hello
    I have problem with captive portal on aruba 7210 (ver 8.5.0.6) . I run new wlan wizard, see new SSID, but controller doesn't send redirect message to client.
    Maybe somebody have how to instruction or can help?

    ------------------------------
    Aleksandr Naotv
    ------------------------------


  • 2.  RE: Aruba 7210 captive portal

    Posted Apr 23, 2021 10:40 AM

    There is numerous reasons as to why this would fail, have you checked the following:

    1) Captive Portal Profile is assigned to the Initial Role.
    2) The initial role contains the logon and captiveportal ACLs to perform the re-direct.
    3) The client is assigned a valid and working DNS server.
    4) If using HTTPS, have you replaced the default certificate on the controller?

    Cheers,

    Craig



    ------------------------------
    Craig Syme
    ------------------------------



  • 3.  RE: Aruba 7210 captive portal

    Posted Apr 25, 2021 01:27 PM
    Not fully sure if its only needed for a external captive portal or even for the internal captive portal but...

    5) Assign an IP address on to the guest vlan on your controller.

    ------------------------------
    Marcel Koedijk | MVP Guru 2021 | ACMP | ACCP | ACDA | Ekahau ECSE | Not an HPE Employee | Opionions are my own
    ------------------------------



  • 4.  RE: Aruba 7210 captive portal

    Posted Apr 26, 2021 02:30 AM
    Hello mkk

    Assign an IP address to vlan is solution. 
    Thank you very much.

    ------------------------------
    Aleksandr Naotv
    ------------------------------