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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Eduroam on Windows 10 Devices`

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  • 1.  Eduroam on Windows 10 Devices`

    Posted Sep 27, 2021 10:32 AM
    Hello all,

    Curious if anyone else is seeing issues with Windows 10 devices (with TLS certs)  failing to autoconnect to eduroam?

    We are running 6 local MDs, 8.5.0.12, and have users run the Cloudpath applet to connect. We're in the same boat as a lot of other institutions with the STM spikes leading to client issues, so I can't tell if this issue is related to that, or something else.

    -Brian

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    Brian Simpson
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  • 2.  RE: Eduroam on Windows 10 Devices`

    EMPLOYEE
    Posted Sep 28, 2021 11:50 AM
    If there are no further responses, I would recommend working with Aruba Support to get this investigated. Is it just the automatic connect, and can users connect manually? Is the 'automatically connect' option configured in your Windows 10 clients?

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message