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Aruba Instant - Sonos speaker dissapearing

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  • 1.  Aruba Instant - Sonos speaker dissapearing

    Posted 24 days ago
    Hi,

    I got the issue that one of the Sonos speakers is dissapearing. I enabled Airgroup with the special Sonos parameters.
    What I noticed is that the Airgroup mode is in distributed mode. I'm guessing that centralized mode will help?
    How can I change this.

    Kind regards,

    ------------------------------
    Thomas Willems
    ------------------------------


  • 2.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 22 days ago
    Nobody with an answer?

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    Thomas Willems
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  • 3.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 20 days ago
    Hi Thomas,

    Did had some issues with some Sonos speakers when disabling lower datarates.. didn't look into it.. guesing mDNS wanting to go over some low datarates?

    Greetings,

    Joël Stouwdam

    ------------------------------
    Joel Stouwdam
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  • 4.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 22 days ago
    with Aruba instant the Airgroup mode is always distributed.
    https://www.arubanetworks.com/techdocs/Instant_87_WebHelp/Content/instant-ug/services/airgroup/conf-airgroup.htm

    try setting "Broadcast filtering" to disable under your WLAN configuration and see if that helps.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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  • 5.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    Hi,

    Ok, broadcast supression is already disabled on my WLAN. I also did disable Dynamic Multicast.

    Kind regards,

    ------------------------------
    Thomas Willems
    ------------------------------



  • 6.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    Hello!

    Pretty sure I had to disable all AirGroup at a customer (hotel) to get Sonos working correctly so that could be something for you unless you need that functionality? At home I only have a single Ikea Sonos speaker which insists on connecting with 2.4GHz on lowest speed for som reason, but here too I have AirGroup disabled to get it working.

    ------------------------------
    John-Egil Solberg |
    ACMX | ACCX
    ------------------------------



  • 7.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    Hi,

    I can try that, but I got 5 Sonos speakers who are on another VLAN.

    Kind regards,

    ------------------------------
    Thomas Willems
    ------------------------------



  • 8.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    Tried disabling Airgroup but immediatly all my Sonos speakers dissapeared.

    ------------------------------
    Thomas Willems
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  • 9.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago

    Ok, then that's not the solution for you ��






  • 10.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    Hi, are the client and Sonos on the same VLAN? I have this issue here as well. 5 Sonos speakers but if I connect to a different VLAN they will not appear. This started with the latest Sonos update (10.3 13.3 is the correct version). Still have not found an answer, but I think that Sonos has added something which is not recognized by AirGroup.

    ------------------------------
    -------------------------------------------------------------------------------
    Florian Baaske
    -------------------------------------------------------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
    -------------------------------------------------------------------------------
    Also visit the AirHeads Youtube Channel:
    https://www.youtube.com/channel/UCFJCnuXFGfEbwEzfcgU_ERQ
    -------------------------------------------------------------------------------
    Feel free to visit my personal Blog
    https://www.flomain.de
    ------------------------------



  • 11.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    Hi,

    They are in a different VLAN. It indeed always worked.
    I will listen with Sonos what has changed.

    Kind regards,

    ------------------------------
    Thomas Willems
    ------------------------------



  • 12.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 21 days ago
    if you get an answer, please share it here as well. would be great to know, what has changed.

    ------------------------------
    -------------------------------------------------------------------------------
    Florian Baaske
    -------------------------------------------------------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
    -------------------------------------------------------------------------------
    Also visit the AirHeads Youtube Channel:
    https://www.youtube.com/channel/UCFJCnuXFGfEbwEzfcgU_ERQ
    -------------------------------------------------------------------------------
    Feel free to visit my personal Blog
    https://www.flomain.de
    ------------------------------



  • 13.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 18 days ago
    Hi,

    Got the message from Sonos that putting the speakers in another VLAN is not supported...
    They didn't want to troubleshoot any futher.

    Kind regards,

    ------------------------------
    Thomas Willems
    ------------------------------



  • 14.  RE: Aruba Instant - Sonos speaker dissapearing

    Posted 8 days ago
    If you have the equipment, you could try to work with Aruba Support. Airgroup needs to actively query services, and for the previous versions, those services had to be added to the Airgroup configuration (like in this post). The update of Sonos may have moved to different services which have to be changed as well. Getting a network capture in a single VLAN when it works is a good start to find the right services...

    From a Sonos perspective, I can understand that they don't support cross-vlan, but they never had. And it is consumer equipment, where you don't have multiple VLANs by default.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------