Hi Johan,
Maybe its an idea to check the wlan profile and look for any differents. Are all locations connect to the same RADIUS server? The RADIUS server certificate thats provide by the RADIUS server to the clients must be the same on all location. If the certificatie is different your have to "forget" the network first as you mentioned.
Example...
netsh wlan show profiles name="HomeLAB-Corp" Profile HomeLAB-Corp on interface Wi-Fi 6:
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Applied: All User Profile
Profile information
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Version : 1
Type : Wireless LAN
Name : HomeLAB-Corp
Control options :
Connection mode : Connect manually
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks
MAC Randomization : Disabled
Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "HomeLAB-Corp"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present
Security settings
-----------------
Authentication : WPA2-Enterprise
Cipher :
CCMPAuthentication : WPA2-Enterprise
Cipher :
GCMPFIPS mode : Disabled
Security key : Absent
802.1X : Enabled
EAP type : Microsoft: Smart Card or other certificate
802.1X auth credential : User credential
Credentials configured : No
Cache user information : Yes
Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default
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Marcel Koedijk | MVP Guru 2021 | ACMP | ACCP | ACDA | Ekahau ECSE | Not an HPE Employee | Opionions are my own
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Original Message:
Sent: Apr 21, 2021 08:25 AM
From: Johan Lundmark
Subject: Clients not auto connecting to SSID when switching location
I have a customer with four separate locations and an SSID created on the Group in Central published on all four sites.
For some reason when a user moves from one location to another they have to forget the SSID and connect again and I can't figure out why. Anyone have an idea what might be the cause? They connect using MSCHAPv2 because they don't have a PKI server that can assign certificates to all the clients. It is only Windows 10 computers connecting to the SSID.
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Johan
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