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Cannot Upgrade IAP-324 to Arubainstant_Hercules_8.7.1.x

  • 1.  Cannot Upgrade IAP-324 to Arubainstant_Hercules_8.7.1.x

    Posted 17 days ago
    I try to upgrade my Aruba IAP-324 access point I am using at home from the current version, (Digitally Signed - Production Build), to the latest version,

    In the web GUI, going to "Maintenance" - "Firmware", then clicking on the "Check for New Version" button, returns "-- No new version available --":
    Automatic firmware update checkAfter this, I tried to upgrade the firmware manually. I have downloaded "ArubaInstant_Hercules_8.7.1.1_78245" file from the ASP website, checked the SHA256 sum, browsed for the file, and clicked the "Upgrade Now" button:

    Manually upgrading the firmware
    Then, nothing happens, just the "Uploading" message with the spinning wheel:


    This shows until I am forcefully logged out due to inactivity. I rebooted the AP and the firmware is still 8.6. Any idea why the upgrade doesn't work?

    Valentin Voica

  • 2.  RE: Cannot Upgrade IAP-324 to Arubainstant_Hercules_8.7.1.x

    Posted 17 days ago
    Difficult to say why the upgrade did not work.

    The IAP log files might reveal something as to why the UI check for new versions is not showing

    You might obtain more detail by connecting to the IAP via SSH, activating the update through the UI as you're doing, and check the following to see
    what is happening:

    # Check the 2 image partitions before initiating the update
    show image version

    # check last reboot reason:
    show version

    # now initiate the UI upgrade

    # Check info and status of the update
    show upgrade info

    # check relevant log entries :
    show log sys 100
    show log upgrade

    Hope this helps


    Shawn Adams

  • 3.  RE: Cannot Upgrade IAP-324 to Arubainstant_Hercules_8.7.1.x

    Posted 15 days ago
    Thank you for input, Shawn.

    Looking in the logs and showing the the version before and after triggering the upgrade via the the GUI didn't reveal any useful information - it was like nothing was happening.

    Anyway, I managed to upgrade the AP very easily by using the CLI:

    ap-1# upgrade-image2-no-reboot tftp://​

    After rebooting the AP via the GUI, I checked again the version and the latest firmware is now installed. Of course, I would love to understand what was wrong with the GUI method, but this has now to wait until the next firmware release.

    Best regards,

    Valentin Voica