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Bring performance and reliability to your network with the Aruba Core, Aggregation, and Access layer switches. Discuss the latest features and functionality of the ArubaOS-Switch and ArubaOS-CX devices, and find ways to improve security across your network to bring together a mobile first solution.
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Firmware corrupted

This thread has been viewed 11 times
  • 1.  Firmware corrupted

    Posted Jun 17, 2021 09:17 PM
      |   view attached
    Hi,

       Our Aruba 2930M switch firmware corrupted  

    How can I troubleshoot the switch

    Thanks

    ------------------------------
    leyakath muhammed
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    Attachment(s)

    txt
    SwitchError.txt   19 KB 1 version


  • 2.  RE: Firmware corrupted

    Posted Jun 18, 2021 11:38 AM
    This is similar to an issue I just had the other day, and the only solution was to call TAC, they have a back door they can log into and zeroized the switch to factory defaults, (hope you have a backup) which will wipe the firmware and the config. then you can reinstall the firmware.

    Hope this helps.

    ------------------------------
    Christopher Leach
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  • 3.  RE: Firmware corrupted

    Posted Jun 22, 2021 06:55 AM
    Hi Liyakath,

    you can give a shot with the following guides to recover the switch:

    HPE documentation: https://techhub.hpe.com/eginfolib/networking/docs/switches/WB/15-18/5998-8162_wb_2920_mcg/content/ch11s11.html
    Guide from another source with some nice screenshots: http://www.ipuptime.net/2012/07/procurve-corrupted-flash-recovery/

    If this is not working for you, follow the Christopher's advice and call the support.

    ------------------------------
    Stanislav Naydenov
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